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Bill AP Automation Logo
Bill AP Automation Logo
Bill.com

Bill AP Automation

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Bill AP Automation
7.7 /10

What is Bill AP Automation?

The intelligent way to create and pay bills, send invoices, and get paid. Get started with Bill.com.

Company Details


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Awards & Recognition

Bill AP Automation won the following awards in the AP Automation category

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Bill AP Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Bill AP Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Bill AP Automation?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Content Repository

88

Automated Workflow

88

Compliance Management

87

Payment Tracking

85

Reconciliation

84

Payments Scheduling

84

Fraud Management

83

Batch Processing

82

Optical Character Recognition

80

Self Service Portal

79

Vendor Capability Ratings

Average 83

Quality of Features

88

Ease of Implementation

86

Ease of Data Integration

84

Ease of IT Administration

84

Business Value Created

84

Availability and Quality of Training

83

Breadth of Features

83

Ease of Customization

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

79

Bill AP Automation Reviews

Kristin M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2022

Your best choice in accounting systems

Likeliness to Recommend

9 /10

What differentiates Bill AP Automation from other similar products?

Automatically synchronizes with integrated accounting software, reduces manual data entry improving accuracy with invoice capture and duplicate invoice detection. Keeps a copy of the canceled check with the invoice so you can provide that information to the invoice payment capability.

What is your favorite aspect of this product?

Bill.com's customer service is much improved. Customers calling to talk straight talk and know what they are doing to help when you have a question or problem. it is a great tool and I would recommend it especially having worked with other payment processing software.

What do you dislike most about this product?

Synchronization issues have messed up historical customer data in QuickBooks, Customers do not prefer this interface for payment and after all, using our system resulted in a much more streamlined and cost effective process, bank transactions are easy to intercede, and QuickBooks easily compares those payments to invoices or vendor expenses.

What recommendations would you give to someone considering this product?

It works well for small businesses that need to control accounts payable and accounts receivable. As for large volumes, we have habituated data losses when adjusting with Netsuite and the lack of support causes major headaches, it is very docile to use and allows a small team to deliver a splendid product by delivering payments to vendors in an accurate and timely manner. They allow many inputs for suppliers to customize how they get paid.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation

Jose M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Bill the best accounts receivable and payable tool

Likeliness to Recommend

8 /10

What differentiates Bill AP Automation from other similar products?

It is the best software we have used for everything related to the accounting of the company. The accounts payable and receivable are no longer a problem, we have everything up to date, because the system does it automatically. It also calculates taxes and payments online. It is an easy to use software with simple but very useful tools for the good performance of the finance department.

What is your favorite aspect of this product?

The entire billing process runs faster and without errors, thanks to the billing management with tools such as online billing and recurring billing, where we can subscribe to frequent suppliers to make payments and collections automatically. We can also keep the accounting books without errors, the data is easily entered and the rest of the calculations are made by the system.

What do you dislike most about this product?

We have noticed few drawbacks, but the most important is the delay with the payments that are made to our accounts, the system reflects them a few days later, which generates a lack of control with finances. Sometimes it takes time to open the system and load the data, as if the software collapses at times or slows down.

What recommendations would you give to someone considering this product?

Bill.com is ideal for small businesses that need to track accounts payable and receivable. For large volumes, we experienced data loss when synchronizing with Netsuite and the lack of support caused serious problems.

Pros

  • Helps Innovate
  • Unique Features
  • Efficient Service
  • Caring

Scotty E.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Bill.com easiest AP processor ever!!!

Likeliness to Recommend

8 /10

What differentiates Bill AP Automation from other similar products?

When you enter a bill in bill.com it automatically reads each box of the bill and fills it in with no errors.

What is your favorite aspect of this product?

the sync function tool that imports bills and payments to your accounting software.

What do you dislike most about this product?

Sync Errors, most time bills and payments will sync to you financial software and you end up trying to figure it out.

What recommendations would you give to someone considering this product?

If you have alot of AP or handling payable day to day this tool may be a reliever.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Saves Time

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