What is BigTime?
BigTime helps professional services businesses operate more effectively to better plan, manage and get paid for client work. Our award-winning Professional Services Automation (PSA) software enables better project, finance, and resource management backed by robust analytics and reporting. Thousands of professional services businesses use BigTime to deliver exceptional results for their customers, ensure teams are able to focus on the work that truly matters, and operate their businesses efficiently. See how BigTime can move your business forward. Visit bigtime.net and book a demo today.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigTime?
Pros
- Continually Improving Product
- Inspires Innovation
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Client Portal
Expense Detail Tracking
Security
Email Synchronization & Tracking
Time Management
Knowledgebase
Project Management
Billing
Business Process Analysis (BPA)
Retainer Management
Process Automation
Vendor Capability Ratings
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
BigTime Downloads
BigTime White Paper - Metrics That Matter
The value of the metrics you measure is directly correlated to the conclusions you draw and the actions you take. To really get to managi...
bigtime-psa-101-guide
Everything you need to know about what PSA software is, how it works, and steps to evaluate the right option for your firm.
BigTime Reviews
Tommy P.
- Role: Consultant
- Industry: Energy
- Involvement: End User of Application
Submitted Apr 2021
Excellent tool to improve the consulting service.
Likeliness to Recommend
What differentiates BigTime from other similar products?
• One of the things that differentiates this consulting tool from others. It is that it is much more complete in terms of functionalities and the ability to integrate with other tools that help in the billing process such as QuickBooks and others like it.
What is your favorite aspect of this product?
• One of the most useful features of this consulting service. It is that it allows us to make legal invoices and activate alerts or notifications when it is processed and reaches the recipient. This allows us to know precisely when an invoice has arrived correctly. I also like very much that the platform saves information on each contact in which some type of procedure is carried out.
What do you dislike most about this product?
• One of the negative aspects of this consulting tool. is that the invoices cannot be automated and set a certain pattern in the shipment. Another thing that I don't like is that there should be some kind of explanatory guide or video in which users can be instructed to learn how to use each function of this service. Since it can be complicated at the beginning of its use.
What recommendations would you give to someone considering this product?
• BigTime is an excellent option to easily manage the resources of a company, make budgets, and generally improve business performance. Therefore I would definitely recommend it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Rose C.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2021
Very useful in tracking of budgets
Likeliness to Recommend
What differentiates BigTime from other similar products?
You can generate any type of reports to fit your needs
What is your favorite aspect of this product?
Projects have a lot of flexibility in customizing your budget.
What do you dislike most about this product?
Budget in Projector PSA sometimes does not tie to actual budget due to the timing of billing time and material. Projector PSA should include an option to account for the time and material billed and un-billed.
What recommendations would you give to someone considering this product?
Projector PSA has the ability to open and close past periods which is very useful
Pros
- Trustworthy
- Inspires Innovation
- Caring
- Respectful
Indira F.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2021
invoice in the best way
Likeliness to Recommend
What differentiates BigTime from other similar products?
without any doubt the fully integrated time and billing system aimed at professionals to simplify and keep track of all the operations you own.
What is your favorite aspect of this product?
the way in which it manages and collects customer data for the formulation of invoices
What do you dislike most about this product?
the control of the input and output times of each record executed is a little slow
What recommendations would you give to someone considering this product?
BigTime is able to minimize the problems that cause the generation of invoices in such a way that it collects the data that is generated, which is why it is necessary to take it into consideration to implement it.
Pros
- Continually Improving Product
- Efficient Service
- Respectful
- Reliable
Cons
- Less Performance Enhancing
- Less Transparent
- Charges for Enhancements
