What is BigPanda?
Today, IT Ops, NOC, DevOps and SRE teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments, resulting in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps, improving service availability, reducing costs, and giving their teams time back for digital transformation.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
94 Plan to Renew
3
Since last award
76 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigPanda?
Pros
- Fair
- Saves Time
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Change Control Automation
Analyze Activity Data
Performance & Capacity Management Automation
Analyze Discovery Data
Security Operations Automation
Incident Management Automation
Data Visualization
Explainable and Trainable Algorithms
Problem Management Automation
Event & Alert Management Automation
Machine Learning
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Ease of Customization
BigPanda Reviews
Jacob R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2024
AI Sherlock of IT Ops
Likeliness to Recommend
What differentiates BigPanda from other similar products?
BigPanda can detect patterns across complex infrastructures, reducing noise and pinpointing the root cause faster.
What is your favorite aspect of this product?
focus on resolution rather than figuring out what went wrong. I’ve seen it help our team cut downtime in half during high-stakes client campaigns
What do you dislike most about this product?
with older systems. I had to spend extra time customizing integrations to make everything work smoothly with legacy tools
What recommendations would you give to someone considering this product?
Test its integration capabilities with your existing stack before fully committing.
Pros
- Reliable
- Efficient Service
- Effective Service
- Inspires Innovation
Kundan P.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2026
BigPanda shines but needs strong setup
Likeliness to Recommend
What differentiates BigPanda from other similar products?
There most of tools are focus on generating signals like monitoring and observability platforms or mangaing the aftermath incident management tools and Big panda lives Shere the real plan actually comes right in that uncomfortable middle layer.
What is your favorite aspect of this product?
Most of tools either dump everything on me and call it visibility or they oversimplify things and hide useful signals that's I like most thing about Big Panda.
What do you dislike most about this product?
I dislike one thing that's biggest problem point for me is how much effort it take before it really starts paying off.
What recommendations would you give to someone considering this product?
If you are considering Bigpanda I would recommend ls you will get more value you thinking about fit than feature and you have make sure actually have the kind of problem BigPanda is built for also shines when you're dealing with alert overload across multiple, tools ad evnivornment. Important thing I suggest you looking at your data hygeine before anything else.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Inspires Innovation
Cons
- Less Reliable
- Less Effective Service
Smruti S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2026
Let's Automate with BigPanda an AIOPS solution
Likeliness to Recommend
What differentiates BigPanda from other similar products?
BigPanda is easy to use since it has a good GUI and user friendly nature,
What is your favorite aspect of this product?
BigPanda is popular for providing easy insights and appropriate data
What do you dislike most about this product?
it provides slow response time for the low priority tickets
What recommendations would you give to someone considering this product?
Make effective use of automation and dashboards features
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
