BigMarker Customer Reviews 2025 | On-Site Event Management

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BigMarker

Composite Score

7.7 /10

CX Score

8.0 /10

30 Reviews Write a Review

What is BigMarker?

BigMarker's full-featured webinar hosting services enable you to host webinars and online events, from a web browser, without requiring your attendees to download software or plugins. BigMarker's leading live video platform is the perfect way to create an aspirational virtual event. Design every aspect of the live experience from how panel discussions look, to Interactive Q&A sessions, to call to actions.

Company Details

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Awards & Recognition

BigMarker won the following awards in the On-Site Event Management category

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8 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

6 Top Rated Capabilities

2 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

8 Top Rated Capabilities

7 Top Rated Features

2023

BigMarker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on BigMarker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

6
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love BigMarker?

0% Negative

11% Neutral

89% Positive

Pros

Reliable
Respectful
Fair
Acts with Integrity

Feature Ratings

Average 82

Customer Support

Presentation/ Webinar Capabilities

Metric and Reporting

Attendee Engagement

Networking Facilitation

Registration Process/Integration

Gamification

Social Media Channel Integration Outbound

Vendor e-Commerce

Branding and Visual Customization

Exhibitor or Vendor Environment

Vendor Capability Ratings

Average 80

Breadth of Features

Quality of Features

Usability and Intuitiveness

Vendor Support

Ease of IT Administration

Business Value Created

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Also Featured in...

Virtual Event Management

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BigMarker Reviews

Emily S.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

User-friendly.

Likeliness to Recommend

8 /10

What differentiates BigMarker from other similar products?

BigMarker offers e-commerce capabilities, enabling you to sell digital products or services directly from your webinar events, which can be a valuable revenue source.

What is your favorite aspect of this product?

BigMarker integrates with various marketing and CRM tools, enhancing your ability to manage and nurture leads.

What do you dislike most about this product?

Depending on your subscription, you may face limitations on the number of attendees you can accommodate in your events.

What recommendations would you give to someone considering this product?

Evaluate the pricing structure to ensure it aligns with your budget. If cost is a concern, explore other platforms that offer free or more budget-friendly plans.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dr. Emma S.

Role: Operations
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

highly customizable webinar and event platform

Likeliness to Recommend

8 /10

What differentiates BigMarker from other similar products?

Its a webinar, landing page, communication and summit platform, very customizable and brandable.

What is your favorite aspect of this product?

Love the ability to brand, includes landing page, emails all in one product. Lots of fine tuning of details within the platform too!

What do you dislike most about this product?

Because it is so customizable, the landing page is a little clunky to edit, would love more edit or premade blocks, and is more slow to load vs other landing pages.

What recommendations would you give to someone considering this product?

I highly recommend BigMarker as its really an all in one tool, is very customizable, pretty friendly UX, and has very good stability and support for your webinars and events!

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Kartik A.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Reliable browser based webinar software!

Likeliness to Recommend

8 /10

What differentiates BigMarker from other similar products?

- browser based - reliability in audio/video - features

What is your favorite aspect of this product?

- features and somewhat branding

What do you dislike most about this product?

nothing as such, team improves well and takes care of the feeedback

What recommendations would you give to someone considering this product?

its among top 3 tools out there, for sure better than most tools out there

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Efficient Service

How We Deliver

BigMarker

What is BigMarker?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

BigMarker Ratings

86 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

6 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love BigMarker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Support Support before, during, and after event. Technical support available during the event.

Presentation/ Webinar Capabilities The ability to broadcast a live or recorded presentation to many attendees, do screensharing, allow audience participation and moderation (polling, q&a's),

Metric and Reporting Metrics and reporting to track donations received, donations against targets, and trends such as history, demographics, geographics, etc.​

Attendee Engagement Features that encourage content engagement such as session Q&As, session chat, live polling, reaction emojis, surveys.

Networking Facilitation Ability to provide a networking experience for attendees through chat/instant messaging, message boards, and the facilitation of online introductions.

Registration Process/Integration A registration process that allows the host to register attendees or import registration lists

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Vendor e-Commerce Ability to use vendor space as marketplace to sell product.

Branding and Visual Customization Customizable event spaces and ability to apply host and sponsor branding to the event.

Exhibitor or Vendor Environment An exhibitor/vendor environment that provides the ability for attendees to interact with live vendors through chat or video-conferencing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Virtual Event Management

BigMarker Reviews

Emily S.

User-friendly.

Likeliness to Recommend

Pros

Dr. Emma S.

highly customizable webinar and event platform

Likeliness to Recommend

Pros

Kartik A.

Reliable browser based webinar software!

Likeliness to Recommend

Pros

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