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What is BigCommerce?
BigCommerce is an advanced, reliable platform designed to grow revenue and optimize operations. Customize your site, manage shipping and payments, and list your products on Amazon, eBay, and Facebook with the BigCommerce platform.
Company Details
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Get AssistanceBigCommerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
98 Plan to Renew
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Since last award
83 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BigCommerce?
Pros
- Respectful
- Reliable
- Altruistic
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Order Portal
Payment Processing
Content Localization
Order Management
Catalog Management
Content Management
Reporting and Analytics
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Integrated Search
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Availability and Quality of Training
Also Featured in...
BigCommerce Reviews
Cannon C.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted May 2022
The product is a bit clunky at times
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Customizability over shopify is a plus
What is your favorite aspect of this product?
Ability to integrate catalog with ease into FB and Google
What do you dislike most about this product?
A little clunky at times. I'd rather use other platforms
What recommendations would you give to someone considering this product?
The most trouble I saw was integrating ad platform pixels
Pros
- Reliable
- Altruistic
- Generous Negotitation
- Enables Productivity
Sanny s.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Effectively run an online business
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
BigCommerce, unlike others, is a superior cloud eCommerce platform for enterprises and it is more efficient while also handy that making it more perfect. It has a cheaper total cost of ownership than comparable platforms and superior performance over other systems in its category.
What is your favorite aspect of this product?
BigCommerce offers B2C and B2B customers a variety of website scalability and web design options, including substantial built-in sales options, superb omnichannel assimilation, and optimized SEO, among other things. There are numerous high-quality eCommerce features, both simple and complicated.
What do you dislike most about this product?
It is unsuitable for sellers looking for a simple-to-set-up solution like Shopify. BigCommerce Framework has a lot of features to master in each category, so getting to know them all and making the greatest use of them would take a long time.
What recommendations would you give to someone considering this product?
BigCommerce is one of the most widely used eCommerce systems. The platform has a high level of versatility for online retailers when compared to several competitors. For a quick response with few options, it's considerably quicker to set up and line up with the existing framework.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Milan Q.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Nice ecommerce platform just upgraded
Likeliness to Recommend
What differentiates BigCommerce from other similar products?
Ease of Setup
What is your favorite aspect of this product?
A reliable e-commerce platform with a wide range of pricing options to suit a wide range of company sizes. An change to its user interface just recently made a huge difference. Additionally, they've begun to use the "app" approach of adding extra applications. Before before, it was impossible to add more features.
What do you dislike most about this product?
The product options/option sets are the portion that I find most challenging. A lot of choices and option sets are available to me for my company's promotions, but it takes a lot longer than I think it should to change each month. Because I have approximately 50 possibilities for each item and several option sets depending on the kind of goods, this may simply be a case study for me.
What recommendations would you give to someone considering this product?
It's worth a look. At this pricing point, a wide selection of options are available. Big Commerce is a good middle-ground option that has been improving over time.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Inspires Innovation
