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Basecamp Logo Award Winner Product Badge
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37signals

Basecamp

Composite Score
9.0 /10
CX Score
9.4 /10
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details


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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

1% Negative
2% Neutral
97% Positive

Pros

  • Effective Service
  • Respectful
  • Trustworthy
  • Caring

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

87

Resource Management

86

Mobile Access

85

Dependency and Milestone Tracking

85

Budget Management

85

Planning and Scheduling

85

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

88

Business Value Created

87

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

86

Ease of Data Integration

86

Ease of IT Administration

85

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

83

Basecamp Reviews

Muhammed K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Project Management Tool!

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

In our organisation, there are multiple clients. We have created project on for each client on basecamp. All the employees who are a part of that project are added in that particular basecamp project. By using basecamp, team members are able to track activites of each and every member. This has helped in smooth project functioning. We are able to upload project files which are accessed by team members.

What is your favorite aspect of this product?

The best thing i like about basecamp is the activity panel. The activity panel shows activities performed by the project members under every project. It shows a timeline of activites from old to latest along with date, time, username, message, file name and attachments. It helps me to understand project flow and what work has been completed and what is remaining. Review collected by and hosted on G2.com.

What do you dislike most about this product?

All the features provided by basecamp are useful. Hence i did not find anything that needs to be disliked.

What recommendations would you give to someone considering this product?

It is easy to make an assignment and share it with your team.

Pros

  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies
  • Fair

Valeria P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great Project Task Manager

Likeliness to Recommend

7 /10

What differentiates Basecamp from other similar products?

The different sections such as schedule, to-dos, and message board are well structured and keep everyone organized.

What is your favorite aspect of this product?

It is a good tool for project management, which aims to keep the focus on the goal, without adding noise with other features

What do you dislike most about this product?

Basecamp is a good software to manage projects but it' s not so easy to use in a first moment. the learning curve is medium

What recommendations would you give to someone considering this product?

to try the free version as soon as possible to get an idea of ​​the product and see if it reflects your need. Learning is initially slow but by continuing to use it you can master it

Pros

  • Acts with Integrity
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kinley G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Make projects and task management effortless

Likeliness to Recommend

8 /10

What differentiates Basecamp from other similar products?

A relatively good software for projects and daily tasks management is a necessary for today’s business and the workplace I worked at realized it and choose Basecamp for this need. We are delighted with it and we love how effortless our work routines have becomes with this great addition to our team.

What is your favorite aspect of this product?

A great platform for work tasks management, you can have to-do lists, text files, messaging across this platform for ease of communication with team members. The mobile app cuts down the half issues and we are so in pleasure with their customization and integration with other apps, that too with free of cost.

What do you dislike most about this product?

This is such an advance platform and communication is already great, it is not much of a negative point here but a voice note or voice message feature addition would be much appreciated because it is needed to clarify somethings that are complicated and needs explanation.

What recommendations would you give to someone considering this product?

It has equipped with almost all features and it is getting better day by day. We can rely on it and it sort our schedules with such an easy. Integration with other apps is also quite easy and there are a number of pricing plans to choose according to your company or team needs.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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