What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Mobile Access
Dependency and Milestone Tracking
Budget Management
Planning and Scheduling
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Basecamp Reviews
Bibiana M.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
Well-designed project and task management software
Likeliness to Recommend
What differentiates Basecamp from other similar products?
The program has many features, it is easy to use.
What is your favorite aspect of this product?
Task management, project creation, user access control and individual user permission levels are some of my favorite aspects of Basecamp, as are the data visualizations and reports it creates. The product's automated notifications and user-friendly design make it stand out from the rest of the pack.
What do you dislike most about this product?
I'd also want to see Paperform support and additional connections. You'll also get information on how to customize Basecamp's logic so that you may make better use of it than I do. Security issues have not been adequately addressed by the firm. Communication with their clients through mass email is needed to explain how they are dealing with the issue. "Security is our top priority."
What recommendations would you give to someone considering this product?
With Basecamp, you can bring together departments, manage projects, and keep track of household data. Since I've used five different project management software systems, my experience with their marketing staff is probably the reason they made the list of the best. Using this method, I can say with certainty that it is the best option available.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
Julia Maria M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
The best tool for task and project management
Likeliness to Recommend
What differentiates Basecamp from other similar products?
You are not too overloaded. You can concentrate on the essentials: the project. The handling is very intuitive, even for beginners. But most importantly, it's easy to invite people to Basecamp who don't know the program. All colleagues quickly became familiar with it. Above all, commenting and discussing multimedia content or projects worked well.
What is your favorite aspect of this product?
Basecamp is intuitive to use. It provides a clear overview of all pending tasks that arise. Deadlines and e-mail notifications can be set for them. There is also the option to set roles and communicate as a team through Basecamp.
What do you dislike most about this product?
The clear dashboard is particularly useful for keeping track of projects and tasks. The intuitive operation also allows employees who are not familiar with the technology to use the tool. No experience with comparable tools is required.
What recommendations would you give to someone considering this product?
Basecamp makes it easy for me to work on various projects. It helps me meet deadlines. It allows me to work with internal colleagues, but also with our agency. For events or projects, it's the best solution that brings everything under one roof. As a team, we use it for event planning. We were able to summarize all important documents and proceed step by step. In addition, I always had an overview of what remained to be done and whether the other participants were doing their homework. All in all, the to-do lists are the best and the range of functions is sufficient for events with less than 500 people.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Don P.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted May 2022
Good reasons so many people use it
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Simple interface
What is your favorite aspect of this product?
Keeps our team coordinated.
What do you dislike most about this product?
While it has hotlists of things to do, we don't really use the scheduling functions as they don't work how we want them to.
What recommendations would you give to someone considering this product?
Add budgeting and time tracking functions
Pros
- Enables Productivity
- Trustworthy
- Effective Service
- Caring
