What is Basecamp?
Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
99 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Basecamp?
Pros
- Effective Service
- Respectful
- Trustworthy
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Mobile Access
Dependency and Milestone Tracking
Budget Management
Planning and Scheduling
Reporting
Hierarchical Task Management
Time & Expense Tracking
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Basecamp Reviews
Kyle M.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
"The greatest tool for basic to-do lists is Baseca
Likeliness to Recommend
What differentiates Basecamp from other similar products?
the cost of the program is better than other programs.
What is your favorite aspect of this product?
It makes it easier for me to keep organization, the to-do lists are helpful, and other members of the team may also be given jobs to do if necessary.
What do you dislike most about this product?
The limited quantity of space may at times be a barrier, despite the fact that it is always possible to improve in order to get additional area.
What recommendations would you give to someone considering this product?
It is my recommendation that you give it a try and assess how well it satisfies the criteria of the project you are working on. It does give a range of various things to do, such as the ability to set assignments, access the calendar, and conduct chats all inside the platform itself. The operation and navigation are both quite straightforward.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
Lorenzo I.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Implementing tasks has become easier with Basecamp
Likeliness to Recommend
What differentiates Basecamp from other similar products?
It's a great project management tool for just any size company, as well as a great source for team collaboration and task management. Because we are continually searching for opportunities to strengthen the way we manage projects and communicate, getting access to every aspect of a project is become fundamental to our organization.
What is your favorite aspect of this product?
They've also introduced a document and upload directory structure, which enables users to upload documents quickly. You may also use text messaging to interact with your coworkers. I've never really had a difficulty with the program, as I've been happy with Basecamp for a few years.
What do you dislike most about this product?
We saw the importance of the low learning curve of the soft wear while communicating with our customers via the customer portal since they would not want to spend their precious time on such a thing. You can't link docs on Basecamp Update when you paste a link, such as a Google Doc or a Google Spreadsheet. Customers may have trouble recognizing that the update contains a link.
What recommendations would you give to someone considering this product?
The option to isolate departments out of their own basecamp is really welcomed, and also most things are adjustable. Every job is monitored and handled using the application, and our work times are kept against the other project via the API, which we can reflect on at any time for cost estimates.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Robert P.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2022
"Basecamp is a good value for the money."
Likeliness to Recommend
What differentiates Basecamp from other similar products?
Basecamp is a less expensive program and that is how it differs from its competitors.
What is your favorite aspect of this product?
Everything about the user interface is laid out in a straightforward manner. After my initial use of the tool, it only took me a few hours to get the hang of it. Organize tasks and correspondence among members of your team in a single location. This tool is a great method to hold your team members accountable and keep track of their progress. Adding our customers to our basecamp projects allows us to keep them updated on the progress of their initiatives.
What do you dislike most about this product?
I'd want to be able to search across all of my projects and tasks in Basecamp. This would greatly enhance the ability to locate a certain comment or activity. If the template function could be improved to allow you to build to-do list templates and import them into certain projects, starting a new project would be the better option.
What recommendations would you give to someone considering this product?
Using Basecamp as a company-wide project management tool is a terrific idea. It's crucial to think about how Basecamp can benefit your firm and how to get it up and running straight away.
Pros
- Enables Productivity
- Unique Features
- Efficient Service
- Effective Service