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Basecamp Logo Award Winner Product Badge
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37signals

Basecamp

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Basecamp
9.0 /10

What is Basecamp?

Basecamp’s unique blend of tools is everything any team needs to stay on the same page about whatever they’re working on. 

Company Details


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Awards & Recognition

Basecamp won the following awards in the Project Management - Enterprise category

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Basecamp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Basecamp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Basecamp?

2% Negative
2% Neutral
96% Positive

Pros

  • Respectful
  • Effective Service
  • Helps Innovate
  • Saves Time

Feature Ratings

Average 85

Collaboration

91

Document Management

88

Workflow Management

87

Resource Management

86

Mobile Access

86

Dependency and Milestone Tracking

85

Budget Management

85

Planning and Scheduling

85

Reporting

84

Hierarchical Task Management

83

Time & Expense Tracking

83

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Quality of Features

88

Breadth of Features

88

Business Value Created

87

Product Strategy and Rate of Improvement

87

Availability and Quality of Training

86

Ease of Data Integration

86

Ease of IT Administration

85

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

84

Basecamp Reviews

Abigail A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Opening Up Real-Time Marketing Insights

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

Basecamp stands out for its excellent collaboration capabilities and integration with data analytics. Real-time data is readily available, allowing for easy sharing of insights, brainstorming of strategies, and making data-driven decisions as a team. This unique combination fosters a collaborative environment where creativity and data-driven insights work together.

What is your favorite aspect of this product?

The seamless integration of Basecamp and data analytics tools offers a game-changing solution for marketing professionals. With this integration, you can evaluate campaign performance in real-time and make data-driven decisions that drive success. Its serves as the central hub for project management, while data analytics tools offer real-time performance insights. This allows me to seamlessly navigate between tasks, communication, and data analysis without missing a beat. This level of visibility allows me to make informed decisions and adjust strategies as necessary to ensure our campaigns stay on track and achieve the best possible results.

What do you dislike most about this product?

Advanced reporting and data visualization capabilities are one area that could benefit from an upgrade. It enables the generation of highly customized reports and visualizations, providing deeper insights and enabling more effective storytelling with data.

What recommendations would you give to someone considering this product?

The integration of Basecamp and data analytics tools is a true game-changer for digital marketing professionals seeking a competitive edge. It gives you the tools to make informed decisions, optimize campaigns on the fly, and deliver exceptional results by seamlessly blending project management, collaboration, and real-time data analysis. Embrace this powerful combination and unlock a world of data-driven marketing success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karen L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Increasing Social Content Planning Efficiency

Likeliness to Recommend

9 /10

What differentiates Basecamp from other similar products?

I utilize Basecamp's built-in milestones feature to map major campaigns to target months and assign owners. The milestone plan includes message calendars that outline daily or weekly content formats, copy tones, visual elements, and targeting parameters for various social networks.

What is your favorite aspect of this product?

Its approach provides clear creative guidelines for the content team while encouraging innovative ways to engage each community. Assignment tags, file attachments, and transparent status tracking ensure accountability and help campaigns progress smoothly through final approvals before launch.

What do you dislike most about this product?

The collaboration's broad scope can cause confusion in the user interface, which lacks visual appeal. A fresh start will help maintain marketing programs that are both in sync and attractive.

What recommendations would you give to someone considering this product?

Its versatility is invaluable for initiating, organizing, discussing, and managing the end-to-end creative planning process. Streamlined clarity is essential for impactful campaigns, so centralizing strategic and social calendars is crucial.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wyatt B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

BaseCamp is At Top

Likeliness to Recommend

10 /10

What differentiates Basecamp from other similar products?

BaseCamp has a very intuive and User friendly interface. It allows managers to prepare a to do list to avoid collision It furnishes the managers with relevant reports in real-time to assist in monitoring and decision making

What is your favorite aspect of this product?

It displays a Shared shared That enables managers to read from the same page

What do you dislike most about this product?

Nothing Nothing

What recommendations would you give to someone considering this product?

Manage your tasks and events with Basecamp as it has all the requirements

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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