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Azure Virtual Desktop Logo Award Winner Product Badge
Azure Virtual Desktop Logo Award Winner Product Badge
Microsoft Corporation

Azure Virtual Desktop

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Azure Virtual Desktop
8.2 /10

What is Azure Virtual Desktop?

Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments. Deploy and scale your Windows desktops and apps on Azure in minutes, and get built-in security and compliance features.

Company Details


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Awards & Recognition

Azure Virtual Desktop won the following awards in the Desktop as a Service category

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Azure Virtual Desktop Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure Virtual Desktop.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Down 2
Since last award

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
87%
Conflict Resolution:
90%
Strategy & Innovation:
91%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure Virtual Desktop?

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2% Negative
0% Neutral
98% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 81

Secure Connectivity

87

Desktop Environment

85

Bulk Patching and Updates

82

Multi Tenant Architecture

81

Desktop Management

81

Device Support

79

Outsourced Backend Administration

76

Per Unit Time Pricing

75

Vendor Capability Ratings

Average 79

Business Value Created

81

Quality of Features

81

Vendor Support

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of IT Administration

79

Breadth of Features

78

Availability and Quality of Training

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Azure Virtual Desktop Reviews

Umran M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2025

Good product but has some way to go!!

Likeliness to Recommend

7 /10

What differentiates Azure Virtual Desktop from other similar products?

Tighter integration with existing Microsoft product stack and infrastructure

What is your favorite aspect of this product?

multi-session capabilities, allowing multiple users to share the same virtual machine, thus saving costs while also providing a high-quality experience for end users

What do you dislike most about this product?

Bandwidth compression over slower endpoint connections

What recommendations would you give to someone considering this product?

Trial this before mass deployment

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Reliable

KHIM L.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product but a bit costly

Likeliness to Recommend

8 /10

What differentiates Azure Virtual Desktop from other similar products?

AVD is optimized for Microsoft 365 applications like Word, Excel, and Teams, delivering a high-performance experience, particularly for remote or hybrid work environments.

What is your favorite aspect of this product?

My favorite aspect of Azure Virtual Desktop (AVD) is its seamless integration with Microsoft 365 and Azure services.

What do you dislike most about this product?

What I dislike most about Azure Virtual Desktop (AVD) is its complexity in setup and management.

What recommendations would you give to someone considering this product?

AVD is built for the cloud, so ensure your organization is ready to embrace cloud infrastructure. Consider Azure infrastructure requirements (like networking, storage, and compute resources) and ensure your team is familiar with Azure management tools.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Nikita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Superb DaaS Product

Likeliness to Recommend

10 /10

What differentiates Azure Virtual Desktop from other similar products?

It is very cost efficient solution with multi session windows. It gives centralized management and easy to integrate with other azure services.

What is your favorite aspect of this product?

From anywhere we can use this. It gives exact the same windows experience. Performance is good we can run the apps with out any problem. Data is store in azure that protects from loss or corrupt.

What do you dislike most about this product?

Setup is little bit complex. Pricing is high for new users.

What recommendations would you give to someone considering this product?

Azure virtual desktop is good for those who need the large configuration system for sometime.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Azure Virtual Desktop Comparisons