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Microsoft Corporation

Azure DevOps

Composite Score

9.0 /10

CX Score

9.3 /10

553 Reviews Write a Review

What is Azure DevOps?

Plan smarter, collaborate better and ship faster with Azure DevOps Services, formerly known as Visual Studio Team Services.

Company Details

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We're here to help you with understanding our reports and the data inside to help you make decisions.

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Awards & Recognition

Azure DevOps won the following awards in the Application Lifecycle Management category

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2025 Data Quadrant Champion

Latest Award, 2025

11 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Service Experience
Product Impact
Conflict Resolution

2025

2024 Data Quadrant Champion

2024

10 Top Rated Capabilities

9 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2023 Data Quadrant Champion

2023

11 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

11 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact

2022

2021 Data Quadrant Champion

2021

Azure DevOps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Azure DevOps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Azure DevOps?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Security Protects
Trustworthy

Feature Ratings

Average 84

Agile Work Management

Automation

Workflow Management

Traceability

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Visual Analysis Design

Managed Artifact Repository

Vendor Capability Ratings

Average 83

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support

Also Featured in...

Test Management

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View Azure DevOps in this category (opens in a new tab)

Azure DevOps Reviews

Mayank K.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Ease to use but lack support from diff vendors

Likeliness to Recommend

9 /10

What differentiates Azure DevOps from other similar products?

Complete Integration with Azure Pipelines/Repos/Artifact Management/Boards Everything I need. Simple and intuitive UI Huge extension ecosystem

What is your favorite aspect of this product?

UI which lets user know the status of pipeline across environments.

What do you dislike most about this product?

No Integration with bitbucket , whenever we wants to create a Pipeline fro a repo we have to do it manually , No Automation supported

What recommendations would you give to someone considering this product?

It's a good product but you need to work on 2 things manually - Implement DORA Metrics - If using Bitbucket then revisit thoroughly

Pros

Fair
Altruistic
Reliable
Enables Productivity

Dawid K.

Role: Industry Specific Role
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Great for Agile Project Management and PPM

Likeliness to Recommend

8 /10

What differentiates Azure DevOps from other similar products?

Easy access for users of other Office 365 applications; intuitive management of projects and project portfolio;

What is your favorite aspect of this product?

Ability to easily assign tasks between different project teams, but also fast access to overall work items list (big picture);

What do you dislike most about this product?

Permissions management is a mess; with all permission groups, permission teams, and separate settings for users;

What recommendations would you give to someone considering this product?

Definitely worth it, especially if you are already using Office 365;

Pros

Efficient Service
Effective Service
Caring
Saves Time

Cons

Slower Product Innovation
Leverages Incumbent Status

Linda Z.

Role: Operations
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

provides a seamless integration of various tool

Likeliness to Recommend

7 /10

What differentiates Azure DevOps from other similar products?

provides a seamless integration of various tools and services, streamlining the entire software development lifecycle.

What is your favorite aspect of this product?

Integration and tools available

What do you dislike most about this product?

Limited Customization. Azure DevOps was designed to be a plug-and-play platform.

What recommendations would you give to someone considering this product?

If you do want to shift your career or get started with DevOps, the good news is it is not that hard to get started!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Azure DevOps

What is Azure DevOps?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Azure DevOps Ratings

90 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Azure DevOps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Agile Work Management Multiple backlogs, backlog grooming, sprint planning, prioritization, and estimation, and a multi-level agile artifact hierarchy (Epics, User Stories, etc.)

Automation Manual activities such as traceability, test generation, artifact state changes, integrations, and artifact creation can be automated to streamline ALM work.

Workflow Management Custom workflows can be created, managed, and monitored for artifacts, processes and practices to govern and streamline ALM work.

Traceability ALM artifacts can be traced from ideation to requirements, design, develop, test, and implementation.

Resource Planning Assigning resources to activities and estimates to manage workloads, support project management, and ensure completion of work related to ALM artifacts, including dashboards to manage multiple teams

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Bug Tracking & Issue Mgmt Supports the ability to create tests and acceptance criteria and assign, prioritize, track, and resolve tests,related bugs, and issues.

Artifact Management ALM artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Visual Analysis Design Can create and manage context diagrams, business process models, use cases, data flow diagrams, sequence diagrams, data models, and UI mockups, etc.

Managed Artifact Repository Artifacts are stored in version controlled repository that supports check out, update, check-in, and collaboration across multiple types and workspaces.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Test Management

Azure DevOps Reviews

Mayank K.

Ease to use but lack support from diff vendors

Likeliness to Recommend

Pros

Dawid K.

Great for Agile Project Management and PPM

Likeliness to Recommend

Pros

Cons

Linda Z.

provides a seamless integration of various tool

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Agile Work Management

Automation

Workflow Management

Traceability

Resource Planning

Analytics and Reporting

Bug Tracking & Issue Mgmt

Artifact Management

ALM Integration

Visual Analysis Design

Managed Artifact Repository

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Vendor Support