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AWS Shield Logo
AWS Shield Logo
Amazon

AWS Shield

Composite Score
8.7 /10
CX Score
8.9 /10
Category
AWS Shield
8.7 /10

What is AWS Shield?

AWS Shield is a managed DDoS protection service that safeguards applications running on AWS. AWS Shield Advanced is a tailored protection program that identifies threats using exabyte-scale detection to aggregate data across AWS.

Company Details


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AWS Shield Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Shield?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Altruistic

Feature Ratings

Average 90

Web Application Protection

100

Resource Scaling

94

Threat Analytics

91

Attack Notifications

90

SIEM Integration

89

IP Address Quarantine/Blacklist

89

Intelligent Defense Stack

88

Autonomous Mitigation

87

Packet Inspection

87

Machine Learning

63

Vendor Capability Ratings

Average 86

Quality of Features

89

Business Value Created

87

Ease of Implementation

87

Breadth of Features

87

Usability and Intuitiveness

86

Vendor Support

86

Ease of IT Administration

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of Data Integration

82

AWS Shield Reviews

Carlos Orlando C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Complete package and customizable

Likeliness to Recommend

9 /10

What differentiates AWS Shield from other similar products?

The amount of options and how it integrates with all the AWS service is outstanding

What is your favorite aspect of this product?

Many of the protections and rules are very easy to set up

What do you dislike most about this product?

Not a big complain comes to mind

What recommendations would you give to someone considering this product?

If you use AWS this is a must have and activate for your organization

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Okwesirieze A.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Because Downtime is too expensive

Likeliness to Recommend

9 /10

What differentiates AWS Shield from other similar products?

For organization that run their workloads on AWS, it is best used and it is native and deeply integrated protection with AWS. Most vendors charge for basic DDoS protection but AWS shield comes free for anyone using Cloudfront, Route53, and ALB/NLB

What is your favorite aspect of this product?

My favorite aspect of this product is that if a DDoS attack causes auto-scaling spikes or high bandwidth usage, AWS credits back the cost. Other loved aspects are: Shield standards works automatically. You don't need DNS changes. No firewall deployment No tunnelling/proxying No manual tuning for basic DDoS attacks

What do you dislike most about this product?

The advanced features are so expensive which is $3000/month/account which isn't great for startups and small companies.

What recommendations would you give to someone considering this product?

I would say you should understand the cost and tradeoffs, especially for advanced

Pros

  • Continually Improving Product
  • Efficient Service
  • Security Protects
  • Effective Service

Badru R.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Perfect experience

Likeliness to Recommend

10 /10

What differentiates AWS Shield from other similar products?

It’s always on detection and mitigation properties

What is your favorite aspect of this product?

The always on aspect of its detection and mitigation

What do you dislike most about this product?

Cost. So expensive

What recommendations would you give to someone considering this product?

It’s a good catch for the money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing