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Amazon

AWS Machine Learning

Composite Score

8.6 /10

CX Score

8.9 /10

72 Reviews Write a Review

What is AWS Machine Learning?

Amazon Machine Learning is an Amazon Web Services product that allows a developer to discover patterns in end-user data through algorithms, construct mathematical models based on these patterns and then create and implement predictive applications.

Company Details

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Awards & Recognition

AWS Machine Learning won the following awards in the Machine Learning Platforms category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

1 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

AWS Machine Learning Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Machine Learning.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

91 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Machine Learning?

0% Negative

5% Neutral

95% Positive

Pros

Continually Improving Product
Respectful
Efficient Service
Includes Product Enhancements

Feature Ratings

Average 78

Pre-Packaged AI/ML Services

Performance and Scalability

Data Pre-Processing

Openness and Flexibility

Data Ingestion

Algorithm Diversity

Algorithm Recommendation

Feature Engineering

Model Tuning

Model Training

Data Labeling

Vendor Capability Ratings

Average 78

Quality of Features

Ease of Data Integration

Ease of Implementation

Vendor Support

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training

AWS Machine Learning Reviews

Ketan S.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Good ML services but cost of tool is very high

Likeliness to Recommend

5 /10

What differentiates AWS Machine Learning from other similar products?

1. Have a very huge community and variety of AI/ML services to build an AI/ML solution 2. Platform is very intuitive and easy to manage

What is your favorite aspect of this product?

majorly used sagemaker, it is a very good tool to deploy an ML model very easily. It provide variety of services which makes it easier to build the model.

What do you dislike most about this product?

Does not provide any good data labelling services. Don't have any Ai recommendation service inbuilt

What recommendations would you give to someone considering this product?

If your requirement is to build an model quickly and deploy it, then definitely go for it but there will be a learning curve for services to use.

Pros

Continually Improving Product
Reliable
Enables Productivity
Inspires Innovation

Cons

Vendor Friendly Policies
Commodity Features
Less Caring

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2024

Easy to use, but a bit pricey. features are good.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jocelyn B.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

We are reinventing our processes with Amazon ML

Likeliness to Recommend

9 /10

What do you dislike most about this product?

Amazon makes it difficult and cumbersome for teams, department or organizations already locked into using the AWS machine learning platform, to switch to other providers. This is due to a variety of factors , including existing dependencies , which makes it tedious to migrate to substitute cloud platforms without having to rewrite code or fully redesign systems.

What recommendations would you give to someone considering this product?

I think it is important for the leadership or management team of an organisation seeking to adopt AWS Machine learning, to have a fair understanding of the common business and technical problems they seek to solve with it ,before adoption.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

How We Deliver

Events

AWS Machine Learning

What is AWS Machine Learning?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

AWS Machine Learning Ratings

87 Likeliness to Recommend

1 Since last award

91 Plan to Renew

3 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love AWS Machine Learning?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pre-Packaged AI/ML Services Pre-trained models and associated resources, e.g., for forecasting, recommendations, image and video analysis, NLP, voice, etc.

Performance and Scalability Systems performance (time) and scalability end-to-end: from data load and processing to model creation and deployment.

Data Pre-Processing Ability to wrangle or pre-process data to ready it for model training.

Openness and Flexibility Integration with open-source and 3P resources (languages, frameworks, libraries, etc.)

Data Ingestion Ability to access data from various sources on-prem and in the cloud and of various type: structured, unstructured, and semi-structured, real-time, etc.

Algorithm Diversity Provides multiple diverse ready-to-use machine learning algorithms out-of-the-box.

Algorithm Recommendation Ability to recommend a best ML algorithm to use based on dataset characteristics.

Feature Engineering Ability to extract and build features from raw data.

Model Tuning Ability to fine-tune models based on monitoring feedback within the platform.

Model Training Ability to train a model with a range of data sets that you provide.

Data Labeling Ability to annotate/label data to create a training data set.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

AWS Machine Learning Reviews

Ketan S.

Good ML services but cost of tool is very high

Likeliness to Recommend

Pros

Cons

Easy to use, but a bit pricey. features are good.

Likeliness to Recommend

Pros

Jocelyn B.

We are reinventing our processes with Amazon ML

Likeliness to Recommend

Pros

Most Popular AWS Machine Learning Comparisons

Google Cloud Vertex AI

MathWorks MATLAB

Microsoft Azure Machine Learning

Databricks Data Intelligence Platform

Altair RapidMiner

DataRobot AI Platform

Schedule Your Call

1
Since last award

3
Since last award

Feature Ratings

Pre-Packaged AI/ML Services

Performance and Scalability

Data Pre-Processing

Openness and Flexibility

Data Ingestion

Algorithm Diversity

Algorithm Recommendation

Feature Engineering

Model Tuning

Model Training

Data Labeling

Vendor Capability Ratings

Quality of Features

Ease of Data Integration

Ease of Implementation

Vendor Support

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Availability and Quality of Training