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Amazon

AWS Backup

Composite Score

8.8 /10

CX Score

9.3 /10

45 Reviews Write a Review

What is AWS Backup?

AWS Backup is a cost-effective, fully managed, policy-based service that simplifies data protection at scale.

Company Details

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Awards & Recognition

AWS Backup won the following awards in the Backup and Availability category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2025

6 Top Rated Capabilities

2 Top Rated Features

2024

AWS Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AWS Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AWS Backup?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 83

Backup Automation

Backup of Cloud Based Data

Physical Backup for Multiple Platforms

Backup Monitoring and Reporting

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Analytics

AI Tech Support

Replication for High Availability

Deduplication Implementation

Automated Backup Testing and Verification

Vendor Capability Ratings

Average 82

Breadth of Features

Business Value Created

Vendor Support

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

AWS Backup Reviews

Kamran A.

Role: Consultant
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2023

Cloud Architect's Perspective

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

AWS Backup could be automated during the service activation and can be configured to take backup at a desired schedule

What is your favorite aspect of this product?

Its automation technique which reduces the dependencies on human resources

What do you dislike most about this product?

Nothing as such, I am a big fan

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Punit G.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

An amazing service to manage your backups

Likeliness to Recommend

10 /10

What differentiates AWS Backup from other similar products?

Once setup correctly, AWS Backup know what to backup, when to backup, till when to keep the backup, where all to copy the backup and when to delete it. And it does all that securely.

What is your favorite aspect of this product?

Once setup correctly, AWS Backup know what to backup, when to backup, till when to keep the backup, where all to copy the backup and when to delete it. And it does all that securely.

What do you dislike most about this product?

Only missing feature of this is the file explorer restore option. However, in Cloud it is not a very big issue.

What recommendations would you give to someone considering this product?

It is a must have service of AWS to stay compliant and without wasting your time and money on old backup cleanup.

Pros

Helps Innovate
Performance Enhancing
Enables Productivity
Effective Service

Ivan C.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Easy to use cloud backup solution

Likeliness to Recommend

8 /10

What differentiates AWS Backup from other similar products?

Built in integration with existing AWS ecosystem

What is your favorite aspect of this product?

Easy and intuitive to implement

What do you dislike most about this product?

Product is not as feature rich as other solution in the market, but does the job

What recommendations would you give to someone considering this product?

Think about the number of feature needed, and also if your current infra is AWS native.

Pros

Saves Time
Security Protects
Reliable
Performance Enhancing

How We Deliver

AWS Backup

What is AWS Backup?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

AWS Backup Ratings

88 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love AWS Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Backup of Cloud Based Data In addition to targeting backups to the cloud, the solution also has the capability to back up primary data and services already in the cloud.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

AI Tech Support Technical professionals can access a generative Ai chatbot when querying the knowledge base

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

AWS Backup Reviews

Kamran A.

Cloud Architect's Perspective

Likeliness to Recommend

Pros

Punit G.

An amazing service to manage your backups

Likeliness to Recommend

Pros

Ivan C.

Easy to use cloud backup solution

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Backup Automation

Backup of Cloud Based Data

Physical Backup for Multiple Platforms

Backup Monitoring and Reporting

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Analytics

AI Tech Support

Replication for High Availability

Deduplication Implementation

Automated Backup Testing and Verification

Vendor Capability Ratings

Breadth of Features

Business Value Created

Vendor Support

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement