What is Avoma?
An AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams. Make your remote meetings more actionable and collaborative. The all-in-one AI Meeting Assistant for working remotely.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Avoma?
Pros
- Fair
- Acts with Integrity
- Friendly Negotiation
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Call Recording
Audio Transcription
Application Integration
Mobile Support
Role-Based Access
Dashboards and Reporting
Conversation Coaching
Call Analytics
Manager Annotation and Feedback
Artificial Intelligence Engine
Pipeline Visibility
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Avoma Screenshots
Meeting Transcript
CRM field updates
Unlimited scheduling links
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Custom AI Scorecards
Avoma Reviews
ABHISHEK V.
- Role: Public Sector
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2024
Great Features
Likeliness to Recommend
What differentiates Avoma from other similar products?
Ease of USe
What is your favorite aspect of this product?
Graphical User Interface
What do you dislike most about this product?
Initla setup takes a while to understand
What recommendations would you give to someone considering this product?
Slight learning curve, but a wonder to work with
Pros
- Appreciates Incumbent Status
- Enables Productivity
- Inspires Innovation
- Client's Interest First
Sanskar T.
- Role: Vendor Management
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2026
Turn meetings into client insights
Likeliness to Recommend
What differentiates Avoma from other similar products?
The major differentiator of Avoma is that it combines AI meeting assistance, conversations intelligence, coaching, scheduling and CRM automation in a single platform .
What is your favorite aspect of this product?
My favorite aspect of Avoma is the automatic capture and organization of customer conversations into actionable insights.
What do you dislike most about this product?
One drawback is that many of Avomas most valuable capabilities depends on the quality of meeting recordings and AI generated insights.
What recommendations would you give to someone considering this product?
Avoma is a strong choice for relationship managers who spend a significant portion of their day in customer meetings and want to reduce manual note taking and CRM updates.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Elizabeth M.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2025
AI-powered coaching with an intuitive
Likeliness to Recommend
What differentiates Avoma from other similar products?
What makes Avoma different is the way it delivers strong conversational intelligence for teams seeking accurate transcription, structure insights, and AI-assisted coaching, without the premium price tag of enterprise tools.
What is your favorite aspect of this product?
Avoma is highly organized and actionable, which is ideal for follow-ups and sync. It enables us to easily onboard without major training due to its user-friendly interface and proactive support. Early detection of churn signals like negative sentiments or recurring customer issues during calls has increased my outcomes. Moreover, its customer support is also very responsive and provides professional services while resolving every problem in a very short time.
What do you dislike most about this product?
It lacks aggregated insights across multiple calls, like patterns in objections, pricing discussions, or recurring feature mentions. I believe this will benefit in identifying trends across dozens of calls and help in strategic decision-making.
What recommendations would you give to someone considering this product?
Avoma works ideally if you want automated meeting summaries, call scoring, and coaching without enterprise-level complexity. All you need is to set up workflows to sync AI-generated notes and insights into CRM deal records or contact history for context-rich follow-up.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
