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Auvik

Auvik

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Auvik
8.2 /10

What is Auvik?

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through real-time network mapping, alerting, configuration backups, network traffic analysis, and more.

Company Details


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Awards & Recognition

Auvik won the following awards in the Network Monitoring - Enterprise category

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Auvik Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Auvik.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

Down 1
Since last award

95 Plan to Renew

Down 5
Since last award

81 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
92%
Conflict Resolution:
91%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Auvik?

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0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Network Performance Management

91

Network Configuration Management

87

Network Analytics

87

Network Environment Monitoring

86

Traffic Monitoring

83

Network Reporting

83

Network Quality of Service

83

Network Mapping

81

Operational Dashboard

80

Network Compliance Management

80

Vendor Capability Ratings

Average 82

Ease of Implementation

86

Ease of Customization

86

Ease of IT Administration

84

Ease of Data Integration

84

Quality of Features

83

Breadth of Features

82

Business Value Created

81

Vendor Support

81

Availability and Quality of Training

79

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

78

Auvik Reviews

Wasey A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Great Product, Makes Troubleshooting Easy

Likeliness to Recommend

10 /10

What differentiates Auvik from other similar products?

Auvik makes things way easier, you can download the config files easily that saves alot of time in troubleshooting....

What is your favorite aspect of this product?

The Network Topolgy View of each location.

What do you dislike most about this product?

I don't think there is anything which I came across that I can dislike.

What recommendations would you give to someone considering this product?

Great Product, with hard work you need a combination of Smart work. and Auvik is there for you from analyzing the architecture design , resolving different troubleshooting aspects.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

David A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Great Product for MSP Monitoring of client network

Likeliness to Recommend

9 /10

What differentiates Auvik from other similar products?

Auvik was easy to implement and create a multitenant environment for our MSP

What is your favorite aspect of this product?

Ease of network mapping and auditting

What do you dislike most about this product?

Needs a better "overall" dashboard. Some alerts are shown client specific sites on the dashboard. Alerts can be created in your ticketing system. A little bit more flexibility on the alerting engine would be nice too.

What recommendations would you give to someone considering this product?

Great for small and medium networks. Larger networks will need to be broken in to segments for better performance and ease of use.

Pros

  • Continually Improving Product
  • Unique Features
  • Helps Innovate
  • Reliable

Derick V.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use and saved me in a pinch.

Likeliness to Recommend

8 /10

What differentiates Auvik from other similar products?

Very simple and easy to use

What is your favorite aspect of this product?

Network mapping and change management

What do you dislike most about this product?

Not currently using it in our environment but tried to bring it in.

What recommendations would you give to someone considering this product?

It saves time.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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