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Automation Anywhere, Inc.

Automation Anywhere

Composite Score

8.9 /10

CX Score

9.1 /10

180 Reviews Write a Review

What is Automation Anywhere?

We are Automation Anywhere - the Automation Success Platform. Our vision is to fuel the future of work by unleashing human potential. We do this by helping you build your digital workforce to drive innovation and business growth. First and foremost, we help you build your digital workforce to help you empower employees (from pro developers to business users) to offload tasks and automate processes so they can focus on innovation and drive business success. With our complete suite of Intelligent Automation apps and tools, we help you use the power of AI to identify and transform any business process and uncover new ways to drive growth across your teams. www.automationanywhere.com

Company Details

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Awards & Recognition

Automation Anywhere won the following awards in the Robotic Process Automation - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

11 Top Rated Capabilities

12 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

8 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

13 Top Rated Features

2022

Automation Anywhere Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Automation Anywhere.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Automation Anywhere?

2% Negative

4% Neutral

94% Positive

Pros

Helps Innovate
Trustworthy
Saves Time
Respectful

Feature Ratings

Average 84

Central Deployment

Code-Free Programming

Action Logging

Exception Handling

Concurrent Work

Performance Monitoring

Real-Time Debugging

Natural Language Processing

Sentiment Analysis

Distributed Work

Optical Character Recognition

Vendor Capability Ratings

Average 82

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Automation Anywhere Screenshots

Automation Anywhere Downloads

casestudy-granite

Case Study NHS Newcastle

Case Study-Emaar

CaseStudy-Cloudera

Automation Anywhere Videos

Automation Anywhere Reviews

Shirley O.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Plenty of Automation Capabilities

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation anywhere provides powerful RPA features. The bots are very flexible and they being used across several departments. It's in the heart of finance and accounting, performing procure to pay among other automated duties.

What is your favorite aspect of this product?

Automation to reduce labor with Automation Anywhere is just incredible. It's easy to configure and deploy the bots to perform the tasks you need with great ML ability. It's handling huge workloads with no downtimes or low performance. Our clients (we are in IT) commend that it generates invoices seamlessly with the drag and drop feature.

What do you dislike most about this product?

I provides limited outlook integration. Also the OCR had prevalent data inaccuracy we dropped the feature.

What recommendations would you give to someone considering this product?

If you are looking for a robust solution to automate those large chunks of work with top tier features then automation Anywhere is the way to go.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Less Friendly Negotiation

Joe L.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Efficient and Manageable Solution for Automation

Likeliness to Recommend

9 /10

What differentiates Automation Anywhere from other similar products?

Automation Anywhere is a low code automating tool, and it has a systematic plan of the business strategies to balance the deployment cost and the efficiency of the performance. Besides, Automation Anywhere generates a credible performance report, which increases the understanding of the company competitive power.

What is your favorite aspect of this product?

Automation Anywhere has determined the reliability of the machines and bots, where the required systems are significantly deployed and equitable procedures enhanced. Further, Automation Anywhere has considerable plans, which increases the rational and the determinations of every business.

What do you dislike most about this product?

Automation Anywhere is an aggressive solution, that increases the efficiency of every procedure, and it validates the accuracy of every results. There is maximum benefits from Automation Anywhere.

What recommendations would you give to someone considering this product?

Automation Anywhere has a determined strategy that enhance business organization and it increases the consistency of various work plans. The organization that Automation Anywhere makes is something that justifies the need for soberness and accountability.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2022

Remarkable and Efficient Automation Platform.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Automation Anywhere

What is Automation Anywhere?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Automation Anywhere Ratings

88 Likeliness to Recommend

97 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Automation Anywhere?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Real-Time Debugging Identifying errors in process while bot is working.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Automation Anywhere Screenshots

Document Automation

Cloud Native Platform

Process Discovery

AARI

Automation Anywhere Downloads

casestudy-granite

Case Study NHS Newcastle

Case Study-Emaar

CaseStudy-Cloudera

Automation Anywhere Videos

Automation 360 | Automation Anywhere Intelligent Automation Platform

What is RPA?

Automation Anywhere Reviews

Shirley O.

Plenty of Automation Capabilities

Likeliness to Recommend

Pros

Cons

Joe L.

Efficient and Manageable Solution for Automation

Likeliness to Recommend

Pros

Remarkable and Efficient Automation Platform.

Likeliness to Recommend

Pros

Most Popular Automation Anywhere Comparisons

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SS&C Blue Prism Enterprise

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Title

1
Since last award

1
Since last award

Feature Ratings

Central Deployment

Code-Free Programming

Action Logging

Exception Handling

Concurrent Work

Performance Monitoring

Real-Time Debugging

Natural Language Processing

Sentiment Analysis

Distributed Work

Optical Character Recognition

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training