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Autodesk

AutoCAD

Composite Score
8.7 /10
CX Score
9.1 /10
Category
AutoCAD
8.7 /10

What is AutoCAD?

AutoCAD is computer-aided design (CAD) software that is used for precise 2D and 3D drafting, design, and modeling with solids, surfaces, mesh objects, documentation features, and more. It includes features to automate tasks and increase productivity such as comparing drawings, counting, adding objects, and creating tables. It also comes with seven industry-specific toolsets for electrical design, plant design, architecture layout drawings, mechanical design, 3D mapping, adding scanned images, and converting raster images. AutoCAD enables users to create, edit, and annotate drawings via desktop, web, and mobile devices.

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Awards & Recognition

AutoCAD won the following awards in the Computer-Aided Design & Manufacturing category

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AutoCAD Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AutoCAD.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutoCAD?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 76

Technical Drawings

86

2D Drawing

86

Printing Support

81

Collaboration

78

Libraries & Templates

78

Visualization

78

Analytics and Reporting

75

3D Modeling

74

Raster Data Manipulation

73

Digital Scanning

73

3rd Party Integration

73

Vendor Capability Ratings

Average 79

Quality of Features

83

Business Value Created

82

Breadth of Features

82

Ease of Implementation

82

Availability and Quality of Training

80

Ease of Customization

78

Usability and Intuitiveness

78

Ease of Data Integration

77

Product Strategy and Rate of Improvement

75

Ease of IT Administration

75

Vendor Support

73

AutoCAD Reviews

mahmud a.

  • Role: Public Sector
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Unique Features

Likeliness to Recommend

10 /10

What differentiates AutoCAD from other similar products?

autocade stands out from other similar products due to its extensive feature set, robust tools for 2D and 3D design, customizable workflows, and wide industry acceptance.

What is your favorite aspect of this product?

favorite aspect of this product is its versatility and ease of use.

What do you dislike most about this product?

I dislike the high price of this product the most.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Caring

Shashikant s.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2026

Robust CAD Platform with excellent precision

Likeliness to Recommend

9 /10

What differentiates AutoCAD from other similar products?

AutoCAD differentiates itself through its industry standard reputation, precision drafting capabilities, and extensive customization options.

What is your favorite aspect of this product?

My favorite aspect of AutoCAD is its precision and control in drafting. Its flexibility & command-based workflow significantly improve efficiency once mastered.

What do you dislike most about this product?

The interface & command structure can feel complex at first, and mastering advanced features takes time.

What recommendations would you give to someone considering this product?

Invest in training or tutorials early on, the learning curve is steep, but the payoff in productivity is significant.

Pros

  • Fair
  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate

Piyush S.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

First ladder of your Cad Journey

Likeliness to Recommend

8 /10

What differentiates AutoCAD from other similar products?

The big difference is that the control that I have when I'm using autocad and very familiar , almost everyone is using Autocad and sharing of file or design is bit easy , so less restrictions.

What is your favorite aspect of this product?

The more I use the Autocad , i get comfortable and also the precision on dimensions, layers and also I have full control on my drawings and I don't need to worry about files comparability.

What do you dislike most about this product?

It can work on normal system but sometimes when the drawing is complex or heavy work it feels bit heavy and require decent system to run, and also when I have use the software first time the user friendly thing is not that good until you get use to it.

What recommendations would you give to someone considering this product?

Think why you need this and what you need it for , I t can give you precise drawing and collaboration and once you get use to it you get benifits from this , but instantly you didn't get anything learn from basic and also the tutorials.

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Continually Improving Product

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