AudioEye Customer Reviews 2026 | Digital Accessibility Platforms

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AudioEye

Composite Score

7.3 /10

CX Score

7.8 /10

12 Reviews Write a Review

What is AudioEye?

Begin your path to ADA & WCAG compliance with AudioEye's easy-to-use technology platform, certified accessibility experts, and legal assistance.

Company Details

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AudioEye Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AudioEye.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AudioEye?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 83

Multiple Endpoint Support

100

Maintenance

Accessibility Profiles

Color & Display Tracker

Reporting and Analytics

Navigation Tracker

Content Tracker

Multiple Language Support

Compliance Audits and Certification

Automatic Evaluation Tool

Compliance

Vendor Capability Ratings

Average 82

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of IT Administration

Business Value Created

Ease of Customization

Usability and Intuitiveness

AudioEye Reviews

Mukail A.

Role: Operations
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2022

Great product

Likeliness to Recommend

10 /10

What differentiates AudioEye from other similar products?

AudioEye Premium delivers end-to-end accessibility testing, remediation, and monitoring support

What is your favorite aspect of this product?

End to End accessibility testing

What do you dislike most about this product?

The roadmap

What recommendations would you give to someone considering this product?

Highly recommend

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Great product, customer service and business value

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Events

AudioEye

What is AudioEye?

Company Details

Need Assistance?

AudioEye Ratings

80 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love AudioEye?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multiple Endpoint Support Solutions provides the ability to run accessibility audits on a variety of different endpoints, websites, native applications, and 3rd party applications.

Maintenance Automatically rescanning to perform maintenance checks to determine new accessibility issues.

Accessibility Profiles Pre-built adjustments that together address the needs of a specific disability and can be applied automatically to the website.

Color & Display Tracker Ability to track and make adjustments to the website's text and background colours, saturations and contrasts

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Navigation Tracker Ability to track and make adjustments to allow for better orientation such as hiding images or muting sounds, providing hover guides or providing a reading mode

Content Tracker Ability to track adjustments to how the content is displayed such as text scaling, font size, alignments etc.

Multiple Language Support Support of multiple languages, including double-byte languages.

Compliance Audits and Certification Provides certification and statements of accessibility compliance in preparation of audits.

Automatic Evaluation Tool Scans the website and detects any potential accessibility errors, summarizing in a report or export.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

AudioEye Reviews

Mukail A.

Great product

Likeliness to Recommend

Pros

Great product, customer service and business value

Likeliness to Recommend

Pros

Schedule Your Call

Feature Ratings

Multiple Endpoint Support

Maintenance

Accessibility Profiles

Color & Display Tracker

Reporting and Analytics

Navigation Tracker

Content Tracker

Multiple Language Support

Compliance Audits and Certification

Automatic Evaluation Tool

Compliance

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of IT Administration

Business Value Created

Ease of Customization

Usability and Intuitiveness