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AssetWorks, LLC

AssetWorks FleetFocus

Composite Score

7.4 /10

CX Score

7.6 /10

11 Reviews Write a Review

What is AssetWorks FleetFocus?

FleetFocus tracks all functions related to the maintenance of vehicles and equipment, including processing repair and preventive maintenance PM work orders, capturing operating expenses (e.g., fuel, oil, and licensing), and offers billing and tracking for vehicle equipment usage.

Company Details

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AssetWorks FleetFocus Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AssetWorks FleetFocus.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AssetWorks FleetFocus?

9% Negative

18% Neutral

73% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 81

Vehicle Management

Asset Management

Inventory and Field Parts Management

Fuel Management

Driver Management

Fleet Maintenance

Order Management

Vendor Management

Dispatch Management

GPS Tracking

Cargo Management

Vendor Capability Ratings

Average 79

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

AssetWorks FleetFocus Reviews

Camie M.

Role: Operations
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2023

Great product and their support team is wonderful.

Likeliness to Recommend

8 /10

What differentiates AssetWorks FleetFocus from other similar products?

The fact that one system can work cohesively across an entire state government network.

What is your favorite aspect of this product?

The broad variety of actions that it can complete.

What do you dislike most about this product?

That you have to pay for add ons. But that’s like any other service.

What recommendations would you give to someone considering this product?

To know what you’re looking for and talk openly with the vendor about your requirements.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

York B.

Role: Operations
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

All-encompassing utilitarian product that works!

Likeliness to Recommend

8 /10

What differentiates AssetWorks FleetFocus from other similar products?

I have no idea, this is the only software of its kind that i've used.

What is your favorite aspect of this product?

It's all-encompassing and can be used as a standalone solution for nearly all fleet management needs.

What do you dislike most about this product?

It's clunky and the UX is not intuitive enough.

What recommendations would you give to someone considering this product?

Consider the ability of the staff to understand the massive amount of data that must be managed on the back end. People are quick to complain, but this software is pretty powerful.

Pros

Unique Features
Reliable
Saves Time
Performance Enhancing

Cons

Less Efficient Service
Less Inspiring
Leverages Incumbent Status

Paris R.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Robust product, customized to fit our needs!

Likeliness to Recommend

5 /10

What differentiates AssetWorks FleetFocus from other similar products?

Ability and willingness to customize for customer needs

What is your favorite aspect of this product?

Dashboards and organizational infrastructure

What do you dislike most about this product?

Sometimes buggy and too much scrolling for what I want to see

What recommendations would you give to someone considering this product?

Make sure that it fits your business needs and you can use it as a primary resource

Pros

Continually Improving Product
Reliable
Unique Features
Respectful

How We Deliver

AssetWorks FleetFocus

What is AssetWorks FleetFocus?

Company Details

Need Assistance?

Awards & Recognition

AssetWorks FleetFocus Ratings

80 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love AssetWorks FleetFocus?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Order Management Includes order entry, order processing, order tracking, and parts management.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

AssetWorks FleetFocus Reviews

Camie M.

Great product and their support team is wonderful.

Likeliness to Recommend

Pros

York B.

All-encompassing utilitarian product that works!

Likeliness to Recommend

Pros

Cons

Paris R.

Robust product, customized to fit our needs!

Likeliness to Recommend

Pros

Title

3
Since last award

Feature Ratings

Vehicle Management

Asset Management

Inventory and Field Parts Management

Fuel Management

Driver Management

Fleet Maintenance

Order Management

Vendor Management

Dispatch Management

GPS Tracking

Cargo Management

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Ease of Implementation

Vendor Support

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness