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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Tebogo M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Perfect task planner, Complex Interface

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has the advanced tools when it comes to scheduling and managing Tasks assigned to respective teams .

What is your favorite aspect of this product?

Ease of access in scheduling projects and Tasks with no hassles.

What do you dislike most about this product?

Complex interface for a first time user, takes a while to get used to it.

What recommendations would you give to someone considering this product?

It’s a Good Application for Implementing and Scheduling Upcoming Projects and Tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maria K.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

The Asana Way

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

The intuitive interface and customizable workflows set it apart. Unlike some competitors, it doesn't overwhelm you with features

What is your favorite aspect of this product?

The task dependencies in Asana are an absolute beast. It’s like having a project GPS, ensuring everything moves in sync. Being able to map out tasks and see the domino effect ensures that no milestone is missed.

What do you dislike most about this product?

While Asana provides solid insights, having more customizable and detailed reports could cater to the diverse needs of different teams.

What recommendations would you give to someone considering this product?

First, define your project management needs. If you value simplicity without sacrificing functionality, Asana is a gem.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Helps Innovate
  • Reliable

Pascual G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Flexible and effective in monitoring activities !!

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

There are actually many similar products that have hit the market in recent years. I consider that it is basically based on the ease of adoption and use in the short term. We can start using Asana immediately with very little training or probably without any formal training. On the other hand, we can use templates to save a lot of time in parameterization, so currently, it is enough to make the decision and start immediately. What really makes Asana stand out is its platform support, which guarantees a robust tool that continually strives to increase value for customers and maintain high availability of the service.

What is your favorite aspect of this product?

Asana has simplified the look and feel in recent years, incorporating new features and integrations with third parties, which has made it more popular every day. From Asana we expect 360 visibility of our projects so that each of the collaborators can know the overdue activities, their task lists, and the activities that are most critical and require immediate attention. The reporting module may be one of the most interesting to use, especially when we have clients who need to know the progress of the project. With the Asana reporting module we explore how to communicate status in a presentable and intuitive way, without wasting time.

What do you dislike most about this product?

I have no negative aspects to report about Asana, in fact I find the Help module super interesting since it shows us the new things that have been incorporated into the tool, the tutorial videos, and access to the Asana academy.

What recommendations would you give to someone considering this product?

Asana is definitely worth a try. There are other platforms that do not keep us focused and are difficult to maintain. With Asana we can start from scratch and implement activity tracking for an entire work team in a couple of days. It is very intuitive and its mobile version allows us to stay connected all the time.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Caring

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