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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 84

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

83

Mobile Access

83

Document Management

83

Hierarchical Task Management

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of Customization

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Karthick R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and manage tasks

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Security and Privacy Goal Tracking and Portfolios Automation Workload Management

What is your favorite aspect of this product?

My favorite aspect of Asana is its flexibility in managing different types of workflows. Whether you're working on a small team project or handling complex, multi-team initiatives, Asana adapts easily. The ability to switch between list view, Kanban boards, timelines, and calendars makes it versatile, allowing teams to manage tasks in a way that best suits their working style.

What do you dislike most about this product?

One aspect of Asana that can be limiting is its lack of advanced reporting and analytics compared to some other project management tools. While it offers basic reports and dashboards, the level of customization is somewhat restricted, and teams looking for deep, data-driven insights might find the reporting capabilities underwhelming without integrations or premium add-ons.

What recommendations would you give to someone considering this product?

Leverage Templates Use Custom Fields Utilize Automation for Repetitive Tasks Experiment with Different Views

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

DIVYANSHU S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2026

A flexible, user-friendly platform for task mgm

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana differentiates itself through its intuitive interface and flexible project management capabilities. It makes it easy to organize tasks, track project progress, assign responsibilities, and collaborate across teams without feeling overly complicated

What is your favorite aspect of this product?

My favorite feature is the flexibility in organizing projects and tracking progress. I can easily assign tasks, set priorities, create dependencies, and monitor deadlines in one place

What do you dislike most about this product?

While Asana is easy to get started with, some of the more advanced features like portfolio management, workload tracking, and reporting are only available in higher-tier plans

What recommendations would you give to someone considering this product?

If your team needs a reliable project management platform that's easy to adopt and scales well as projects grow, Asana is an excellent choice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dheeraj K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2026

Asana keeps projects organized and teams aligned

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The unique aspect about Asana is its versatile project management and user friendly interface that is easy for teams to adopt. The functionality that allows one to switch between the list, board, timeline and calendar view ensures that different teams will be able to manage their projects in whichever way that suits them best. The capabilities such as task dependencies, comments/file sharing for collaboration, automation and integration with popular business software ensure that the projects are well organized and visibility within the entire team is improved.

What is your favorite aspect of this product?

The feature I like most is task management and project visibility together. In Asana, it is easy to set up tasks, delegate them, and attach deadlines for tracking everything. Having the option of switching from a list view to a board view, a timeline view, and a calendar view provides teams with flexible ways of managing projects.

What do you dislike most about this product?

The main drawback is the steep learning curve. There are many options and functions within Asana that could prove difficult to use, especially in bigger organizations. Aggressive notifications could also prove to be an irritant if they are not well managed. The advanced reporting and automation tools, among others, are only available in the more expensive versions of the software.

What recommendations would you give to someone considering this product?

Introduce complex workflow systems only after you set up a basic project structure and project norms within your team. Consistency in the use of templates, deadlines, and assignment of task ownership will make it easier to understand how tasks are organized. These features can prove extremely valuable once your team gets comfortable using the system. It will be more effective once all members of your team start using it regularly.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Cons

  • Under Delivered
  • Charges for Enhancements

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