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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Juan Vinay F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Asana makes project management easy

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana is a powerful platform where work teams can plan, execute, and monitor their processes, projects, and daily work. It is designed to make the right decision quickly, being able to obtain additional data quickly, because all the information is organized, ordered and quickly accessible. It is available for Android and iOS. With these versions you can update the information on the boards from anywhere, and always with maximum security. The app allows me to update tasks, incorporate files or respond to updates from our team.

What is your favorite aspect of this product?

I really like asana a lot, it adapts to the needs of each project and allows tasks to be carried out in an organized and planned way

What do you dislike most about this product?

Gantt Chart - I like it because it reflects important information like time and activities. Teaches the sequence and level of execution of tasks. It also allows the latter to be classified according to their importance and duration. This program has compatibility with other very useful ones like Jira. In fact, integration is the number one benefit considered for me. In addition, it shares a very simple interface, which makes the program intuitive and familiar to new users.

What recommendations would you give to someone considering this product?

Asana is very friendly; with many features that place it among my favorites. It is very easy to configure, use and scale.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Respectful

Amelie C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Has a very flexible platform to work with

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

It's simpler to be able to organize your tasks in a way that they can be done smoothly. I can structure a more detailed planning where I establish priorities and the deadline for each task or action. It is more efficient in the coordination of processes, thus being able to work better collaboratively when dealing with projects in teams and managing tasks.

What is your favorite aspect of this product?

I can easily manage projects individually, having an interface that allows me to see in detail the message board, calendars, to-do list, the files that are stored, etc. I can assign different tasks to people with various roles within a project and see their role and pending tasks in an organized way, as well as having direct contact with them. I can easily integrate with cloud file manager platforms like Dropbox so I can also host my documents to keep them safe and close at hand. It favors being able to work collaboratively since I can have group and individual chat within this platform of the different projects that are being managed.

What do you dislike most about this product?

What I don't like about Asana is that I cannot customize project reports, there is data that is not of great importance within the report that is required within my company and we can remove it. Another thing is the problem of assigning dates of both tasks and projects in case of projects when these are repeated.

What recommendations would you give to someone considering this product?

I recommend Asana since you can work with both simple projects as well as very elaborate projects that take time and a lot of tasks. Asana also adapts easily to any type of company, be it a small or large company, as it has functions that are very general as well as complete functions for good project management.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Inspires Innovation
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Excellent features that help our team work better.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Less Generous

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