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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Jennifer S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Transfer of information without borders.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

I love Asana because with it you can transfer information without any inconvenience, it is excellent for the input and output of important information and data of the company. Thanks to their collaboration, we can move forward without having to work so hard, since it has an intuitive interface that helps you work better with the software.

What is your favorite aspect of this product?

Asana has a series of incredible and useful tools for me, their productivity is so exact that I don't find any kind of inconvenience. The way it works is fascinating and gives you peace of mind when using it.

What recommendations would you give to someone considering this product?

Undoubtedly, it is always quite complex to achieve how to streamline various processes without the need to invest time, but since we used Asana, various processes have improved, although they were not entirely bad if they maintained an acceptable range, thanks to this software we were able to impart data and information between departments by what we generate an effective and productive communication letting us work in our different fields and with our various tasks without wasting so much time. Without a doubt, this software is practical and it improves the solution of communication problems.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Effective Service
  • Saves Time

Marco B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

A complete product for professional work.

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

It is one of the most comprehensive project planner/organizers I have used.  It increases effectiveness and streamlines workflow. Quick and not very tedious initial setup.

What is your favorite aspect of this product?

Organizing tasks and meeting deadlines. Effective team cooperation. Easy to use.Mention of colleagues. Coding and sorting according to importance with colors and many more additions. Easily adapts to your work style. Gantt chart that allows me to plan a project effectively.

What do you dislike most about this product?

Due to its costs Asana does not seem very suitable for small teams. However, for us who are expanding, it is quite good.

What recommendations would you give to someone considering this product?

Improves communication and collaboration between work teams.  Work method to which workers get used to quickly, it is a place where you can leave notes, solve doubts among colleagues with the activities, make monitoring and follow-ups by the human resources team or project managers in a more practical way. For these reasons and more I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Donald B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Solid and efficient to manage projects and tasks

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana offers seamless distinguishing features like tagging, real-time updates, project planning, deadline tracking, integration with 70% of third-party applications, and many more.

What is your favorite aspect of this product?

Asana has perfect functionality and it is the possibility of creating "schedules" in which to assign the time frames that must be formally followed when carrying out certain tasks and projects, making official and putting the members in agreement on the corresponding delivery dates and times for each task.

What do you dislike most about this product?

Phone support service is not that good

What recommendations would you give to someone considering this product?

Asana provides solutions to plan, manage, execute, projects and tasks, in turn and solve problems easily, prioritizing visual appeal to reciprocally facilitate their use

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

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