What is Asana?
With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Asana?
Pros
- Reliable
- Helps Innovate
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Planning and Scheduling
Workflow Management
Dependency and Milestone Tracking
Resource Management
Mobile Access
Document Management
Hierarchical Task Management
Reporting
Time & Expense Tracking
Budget Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
Asana Reviews
Cathrerine F.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2024
: Managing Projects with Asana
Likeliness to Recommend
What differentiates Asana from other similar products?
While others like Trello or Monday.com are great for task lists, Asana’s real strength lies in its depth—allowing you to create timelines, assign tasks, set dependencies, and track projects on a much larger scale
What is your favorite aspect of this product?
I remember last quarter, I was managing a client’s product launch. Asana allowed me to lay out every single task from content creation to final delivery and set dependencies between each phase.
What do you dislike most about this product?
I once tried generating a report for a quarterly review, but the format and insights were too basic and not really suited for presenting to clients
What recommendations would you give to someone considering this product?
If your team needs detailed, customizable reports, you might want to integrate it with something like Google Sheets or Power BI for that extra level of analysis
Pros
- Caring
- Client Friendly Policies
- Fair
- Includes Product Enhancements
Sabina K.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Oct 2026
Robust Task Automation and Workspace Management
Likeliness to Recommend
What differentiates Asana from other similar products?
It is considerably more effective at onboarding volunteers than any typical relational database.
What is your favorite aspect of this product?
Status updates are performed automatically without any glitches via the rules engine. No need for our program leaders to manually track checklists anymore.
What do you dislike most about this product?
The administration dashboard is overwhelming. There are no efficient interfaces to manage user permission settings in different workspaces.
What recommendations would you give to someone considering this product?
Sketch out your key processes on paper first, prior to creating your boards.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kishor W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2026
Great for team tasks, reporting needs work
Likeliness to Recommend
What differentiates Asana from other similar products?
Asana is easy for anyone on the team to pick up. You can see who's doing what and when it's due without digging around. It feels lighter than Jira and has more structure than Trello, so it works well for teams that aren't technical.
What is your favorite aspect of this product?
I like how easy it is to see everything in one place. You open a project and know right away what's due, who owns it, and what's falling behind. The timeline and board views also make it simple to switch how you look at the same work.
What do you dislike most about this product?
The notifications get overwhelming fast. On busy projects, the inbox fills up with updates that don't matter, and it's easy to miss the ones that do. Reporting also feels limited unless you're on a higher plan.
What recommendations would you give to someone considering this product?
Try the free plan first with a small project before committing. Asana works best when your team agrees on how to use it, so set up simple rules early for naming tasks and assigning owners. Also check which plan includes the reporting you need, since some features are locked behind higher tiers.
Pros
- Performance Enhancing
- Unique Features
- Acts with Integrity
- Enables Productivity
Cons
- Less Caring
- Vendor's Interest First
- Less Generous
