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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Elijah Y. H.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Amazing task and project manager

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

So far, I don't know of any other project management software like this. Its characteristics being honest I do not know other software like it

What is your favorite aspect of this product?

I like that it allows assigning tasks and roles for the different people who manage a project. In addition, the complement that it has with the histogram to see how much a project has been completed allows you to graphically visualize everything, absolutely everything.

What do you dislike most about this product?

As mentioned in the previous section; I would have liked this software to have a desktop application that allows synchronization and work offline. With that it earns my 10 total points, but of the rest, it is an excellent utility.

What recommendations would you give to someone considering this product?

The recommendations for this product are only one: Use it, buy it without problems. It's amazing

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Steven T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Turbo boost your project management

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

Asana has clear user access definitions, so depending on your organization, you may get different levels of access. The ability to create tasks under projects is pretty different. Many other solutions don't differentiate between the two, but Asana's way of classifying tasks and defining owners, makes it easier to manage projects or tasks that belong to you.

What is your favorite aspect of this product?

My favorite part of Asana is the ability to quickly see which tasks are assigned to you and which tasks you have assigned to others. There are clear due dates listed as well, but that would be better coupled with stronger notification so people know they are coming up to their deadlines.

What do you dislike most about this product?

The search function, while it works, it's not the best tool out there. In fact, I don't think any product's search function work as well as expected. Another dislike is the notification. While you get daily emails, it doesn't strongly warn you of impending due dates. Also, all notification comes to your inbox, including projects you have no association on. So you get desensitized of their emails, making you miss important deadlines and tasks.

What recommendations would you give to someone considering this product?

Try it out with your team first on doing a couple of projects first. See how people are using it, how intuitive it is, and most importantly, have executive buy-in that every project in the company will utilize Asana. Or else people will resort back to emails and spreadsheets. Also have one of their training experts walk people through their platform. While it is pretty easy to use, there are a lot of hidden functionalities that people may not know until the experts show you.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Vendor's Interest First
  • Under Delivered
  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Robust and flexible platform to manage projects

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Respectful

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