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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

88

Planning and Scheduling

86

Workflow Management

85

Dependency and Milestone Tracking

84

Resource Management

84

Document Management

84

Hierarchical Task Management

83

Mobile Access

83

Reporting

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

85

Breadth of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

81

Asana Reviews

Snowden M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Collaborative and project tracking in the cloud

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana is recognized for being a dependable platform that streamlines workflows and communication. People frequently compliment the user-friendly design and clear interface. Being on the Enterprise tier has also given Asana a fantastic support staff. Asana has been an excellent tool for the company. Because of its ease of use, I can stay in continual contact with projects without worrying about losing little details.

What is your favorite aspect of this product?

The product stands out due to its user interface. It is simple for beginners to learn and master because of the intuitive design and functionality. Project management and administration are made more exciting and lively. While appearing as a minor feature, task multihoming is a visibility powerhouse. The attentive user experience (UX) shows that new features are approached based on tested data and not pushed into production before being thoroughly evaluated.

What do you dislike most about this product?

For the people of the team who are absolutely new to project management software, the learning curve is rather steep. Recently, a few new people joined, and Asana was completely alien to them because they were used to dealing with spreadsheets and PDFs. Onboarding was challenging. When it comes to having their finger on the users' pulse and what they're looking for next, Asana is a mind reader.

What recommendations would you give to someone considering this product?

We adore Asana's versatility and effective automation. The support and marketing team we've been dealing with is also a great group of folks. They value our suggestions and continually work to improve the tool—mobility, usability, and how pleasant it looks. We enjoy how the technology is simple, makes work assignments quick and easy, and enables simple team administration through project oversight.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Kyle S.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Features disappoint

Likeliness to Recommend

3 /10

What differentiates Asana from other similar products?

It has deeper functionality but our team often got lost. It wasn't intuitive at all.

What is your favorite aspect of this product?

Integration withing different teams

What do you dislike most about this product?

Hard to learn

What recommendations would you give to someone considering this product?

Plans for lots of training.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Less Reliable
  • Slower Product Innovation
  • Less Performance Enhancing

Claire P.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Perfect for small-team task management!

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The free version is mighty and filled with great features. For a small team focused on task management, you don't need much more.

What is your favorite aspect of this product?

The fact that the free basic version is great! The features in the Premium and Business versions far outweigh the Basic plan, but for our needs, the free basic plan is a solid, reliable, and easy-to-use task management solution. I love the templates and often use them as a base or starting point for projects. The integrations are also great, and easy to use. We've integrated Google Drive, Slack, Google Calendar, and Gmail, but there are many more integrations.

What do you dislike most about this product?

There's a bit of a learning curve to using the platform, and it takes a little while to get a handle on everything. The lack of time-tracking is also a disadvantage, and you'd have to use an external integration for time tracking. Internal, native time tracking would be great.

What recommendations would you give to someone considering this product?

Check out the templates. They're a great starting point for many projects.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Cons

  • Charges for Enhancements

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