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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2022

More Features and Easy to Use.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Estela R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Asana is the best team collaboration tool

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

Asana has provided us with a very simplified method to manage projects easily and to assign each person a personal role without affecting other areas of work. Thanks to Asana, we were able to verify through notifications the process that each task is taking at the time. It has many dashboards that allow us to work quickly and easily.

What is your favorite aspect of this product?

We improve the process of assigning tasks to each user thanks to Asana because it has a very intuitive interface and you can easily manipulate each control panel. Asana has many integrations that allow us to make flexible all the quarterly reports that we manage in the company. We achieve organization thanks to the project management that Asana demonstrates.

What do you dislike most about this product?

Asana does not allow us to have several workflows with some integrated CRM, if we achieve integration only allows us to value through a flow and not in several. The process generator also gets disconfigured all the time, and some tools get messed up between panels, which should be all in one place.

What recommendations would you give to someone considering this product?

Asana has become a reliable and indispensable tool in our company. As of today we have managed to keep all our teams very organized and it is perfectly designed for business management and project management. We greatly reduced the flow of invasive email traffic and can also automate many actions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Hussain B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Its great but not as great as their PR team shows

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

We have multiple clients who are using Asana, the benefit we get is we have registered from the same account to their teams, and thus we can check all clients' project under one platform. We don't need to open client's own spaces to check their tasks.

What is your favorite aspect of this product?

Multiple Client under one space as mentioned above

What do you dislike most about this product?

Task opening are not as intuitive as it should be, though we found a way to work it like we want, but it will be complex for layman to use it efficiently

What recommendations would you give to someone considering this product?

If you are techy, go for it. If not, then look for a simpler tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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