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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Philcollins O.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Good Product but very pricey

Likeliness to Recommend

8 /10

What differentiates Asana from other similar products?

It is very easy to use and straight forward

What is your favorite aspect of this product?

The different views and tabs that enables one to view their tasks

What do you dislike most about this product?

The android app should have alerts on upcoming and due tasks

What recommendations would you give to someone considering this product?

Its a good product, but it needs a huge investment

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Caring

Cons

  • Slower Product Innovation

RAJ K.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Absolutely awesome tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

The User friendly UI helps to easily use it from the day one, the tool can be introduced to the new employee/ new-joinee and he can pick it with minimal training required.

What is your favorite aspect of this product?

The normal communication in our team used to be wayward, but with the introduction of Asana, it has become quite easy to track day to day deliverables.

What do you dislike most about this product?

The cost part of it is something for the finance team to worry about and apart from it the mobile version needs to be worked upon as well.

What recommendations would you give to someone considering this product?

Go for it if you want effective project management and product management.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Respectful

Melanie T.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Asana helped us to finish our projects on time

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana is a project management software that really allowed us to fully integrate our work team and improve the flow of daily activities. With its system and simple functions, we were able to get the activities accomplished in the stipulated time. We were able to meet our clients on time.

What is your favorite aspect of this product?

One of the features I like the most is that it turns an email into a task within the project management. The drag and drop is a new feature that I value and that allows us to move faster with the progress of the tasks. The fact that it has chat included makes it much more useful.

What do you dislike most about this product?

Its reports can improve a lot, we need reports with more details of each activity. The program is not very intuitive at the beginning, which cost us a little to adapt to it, it has some hidden functions that do not allow us to get the full potential of the program. Its mobile version is not very intuitive either.

What recommendations would you give to someone considering this product?

Although we use this program to improve our workflow and finish our projects in a timely manner, the truth is that Asana offers many other functions that would be useful to companies regardless of their size. For us, it has helped us enormously to ensure that the activities and progress of our projects are seen and fulfilled.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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