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Asana

Asana

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
4% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Trustworthy

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

86

Workflow Management

86

Resource Management

85

Dependency and Milestone Tracking

85

Document Management

84

Hierarchical Task Management

84

Reporting

83

Mobile Access

83

Time & Expense Tracking

82

Budget Management

81

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Trevor A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

A great task & resource management tool

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana brings more power to task management than something like Trello, while being more intuitive than something like JIRA for non-technical teams. The ease of setting up boards, task lists, etc. is first class, and assigning out responsibilities is done with ease.

What is your favorite aspect of this product?

The drag n drop nature of Asana is a seriously underrated feature for planning teams (ex: managers and product owners) who go through large buckets of tasks. Being able to choose which fields show in the board saves time from clicking into each task. And toggling between tasks and moving them to different areas/people is simple.

What do you dislike most about this product?

The main and subtask heirarchy wasn't my favorite. When a task is shared across multiple boards, it can be tough to see which parts pertain to which teams due to the fact that the entire task shows on each board. Additionally, if the main task was accidentally closed out, it disappears from all boards as well.

What recommendations would you give to someone considering this product?

For me, with project management software you need to keep the end user in mind. What do they value most, flexibility or ease? Speed or customization? Additional details versus documenting larger swaths of work? Asana sits in the middle here. It's not as technical as JIRA but so much easier to use. It's not as customizable as Smartsheet, but it's leaps and bounds better in teams of being able to find things to get things done. For content/marketing/design teams, Asana is a clear winner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Intuitive, great for collaboration

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

HARSH K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Fabulous software for daily work

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana syncs easily with our Google calendar workspaces, our time tracking softwares which helps in business development.

What is your favorite aspect of this product?

in Asana i like that how easy is to set up, add new team members and easily communicate and organize information with your team.

What do you dislike most about this product?

I wish there was a better way to organize the folders in asana and there should be more templates available in upcoming updates.

What recommendations would you give to someone considering this product?

The ease of navigation through the website is really impressive which helps in easy team work management and allowing assigning task to team and keeping whole report of ongoing multiple project.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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