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Asana

Asana

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Asana
9.0 /10

What is Asana?

With tasks, projects, conversations and dashboards, Asana enables teams to move work from start to finish.

Company Details


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Awards & Recognition

Asana won the following awards in the Project Management - Enterprise category

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Asana Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Asana.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Asana?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Collaboration

89

Planning and Scheduling

87

Workflow Management

86

Resource Management

85

Document Management

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Time & Expense Tracking

83

Reporting

83

Mobile Access

83

Budget Management

82

Vendor Capability Ratings

Average 84

Business Value Created

86

Ease of Implementation

86

Quality of Features

85

Breadth of Features

84

Ease of Data Integration

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Vendor Support

80

Asana Reviews

Laureano G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Asana is a great tool for projects

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Asana has been a great help for the development of projects related to digital marketing and sales. We have been able to document project plans accurately and have been able to track the daily process which keeps each client informed all the time. The interactive graphs can be viewed in timelines and help us to analyze the entire annual and quarterly management in order to plan projects accurately and reliably.

What is your favorite aspect of this product?

Asana provided us with form tools that can help us create and collect surveys to have the necessary information in the simplest way possible. It also allows us to analyze the overall efficiency of each report and to be able to see every detail of the active projects. Asana has also allowed us to document everything in the same database and to be able to add relevant resources at any time to develop the campaigns.

What do you dislike most about this product?

Every file can be deleted by anyone who has access to the main Asana user, they should add more security and every time a file needs to be deleted ask for a password to verify. No tracking of notifications if accidentally deleted, which can be tedious because if there are changes and you don't review them promptly then you are not fully clear of these same updates.

What recommendations would you give to someone considering this product?

Asana is the ideal software to implement online project tracking whether it is sales or digital marketing, uniting all technical departments in one place. Asana does not allow any kind of dependencies for the development of the same activities and the tracking is bigger each time thanks to all the developing functions that Asana has.

Pros

  • Inspires Innovation
  • Caring
  • Respectful
  • Altruistic

Beverly W.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Asana Has Amazing Capabilities

Likeliness to Recommend

10 /10

What differentiates Asana from other similar products?

The amazing capabilities of Asana enables us to handle our projects with ease. The ease of the implementation of Asana makes it a better and unique software than its competitors.

What is your favorite aspect of this product?

I like how Asana handles our issues. The respond instantly once we send a message. I also like how easy it is to manage projects using Asana.

What do you dislike most about this product?

Asana has impressive features that are easy to understand. There is nothing irritating when it comes to Asana.

What recommendations would you give to someone considering this product?

Asana is a game changer because it makes project management so smooth. Asana has the best support team. Asana is highly recommendable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Samanta P.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Very useful tool for us

Likeliness to Recommend

9 /10

What differentiates Asana from other similar products?

Unlike other tools, this one is unique in that we can say that it is complemented by a massive list of integrations that allow our teams to work directly with a list of other tools without requiring additional information through exports. So we feel that it is very different from other tools.

What is your favorite aspect of this product?

What I like the most about this product is that the tasks are easy to drag and drop and the asana links between platforms. In addition to that, it is also useful to switch between dashboards and calendar views to be able to see the projects in progress for a full block of time, which allows for accountability and planning.

What do you dislike most about this product?

From the perspective that we have given to this tool, we can say that this product is of a wide range and that it adapts very well to task monitoring activities, so we have not found any fault with the product.

What recommendations would you give to someone considering this product?

We can recommend this tool because Asana offers unlimited tasks, projects, messages, activity logs, and file storage; however, the free price is forgiving enough to allow collaboration with up to 10-15 other users.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

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