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Arctic Wolf Networks

Arctic Wolf MDR

Composite Score

8.1 /10

CX Score

8.5 /10

12 Reviews Write a Review

What is Arctic Wolf MDR?

Arctic Wolf® Managed Detection and Response (MDR) provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

Company Details

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Awards & Recognition

Arctic Wolf MDR won the following awards in the Managed Detection & Response category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

Arctic Wolf MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Arctic Wolf MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Arctic Wolf MDR?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Prevention

24/7/365 Security Monitoring

Vulnerability Management

Real-Time Threat and Anomaly Detection

Threat Intelligence

Risk Scoring & Remediation Act

Proactive Threat Hunting

Technology Management

Incident Management

Use of ML

Use of the MITRE ATT&CK Framework

Vendor Capability Ratings

Average 80

Ease of Implementation

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features

Quality of Features

Arctic Wolf MDR Reviews

Jon S.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Arctic Wolf helped me sleep at night!

Likeliness to Recommend

9 /10

What differentiates Arctic Wolf MDR from other similar products?

The level of customer service - it was top notch!

What is your favorite aspect of this product?

The complete security that it provided.

What do you dislike most about this product?

All these solutions are costly... but peace of mind has no price tag!

What recommendations would you give to someone considering this product?

At least do an evaluation! well work the time!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Matthew G.

Role: Information Technology
Industry: Education
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Apr 2023

Amazing Cyber Security tool for monitoring

Likeliness to Recommend

10 /10

What differentiates Arctic Wolf MDR from other similar products?

They are able to take data from multiple security products and aggregate that data together. It’s like having a virtual SOC and it’s really powerful.

What is your favorite aspect of this product?

The wide range of products that they integrate with.

What do you dislike most about this product?

Nothing the technology is wonderful and the company is excellent to work with.

What recommendations would you give to someone considering this product?

If you have multiple layers of security tools and multiple pains of glass to monitor Arctic Wolf brings all of that data together and make it easy to manage.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Daniel M.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Excellent service. Huge cost savings.

Likeliness to Recommend

10 /10

What differentiates Arctic Wolf MDR from other similar products?

Their customer service (conceirge team) is incredible. Absolutely top notch people.

What is your favorite aspect of this product?

The real-time monitoring and alerting of potential issues is fantastic. It provides us a huge cost savings from a staffing perspective. It's very hard to maintain all of the knoeldge and expertise to properly cover your cybersecurity needs but you can do it at a fraction of the cost with Arctic Wolf.

What do you dislike most about this product?

Dislike is a strong word but I would like the ability to change things on my own, such as whitelisting.

What recommendations would you give to someone considering this product?

I highly recommendd Arctic Wolf and its 24/7/365 monitoring. And while you can reduce some of your staffing by using Arctic Wolf, I still recommend having a security specialist on your team to help manage the tickets that come in.

Pros

Respectful
Generous Negotitation
Security Protects
Helps Innovate

How We Deliver

Arctic Wolf MDR

What is Arctic Wolf MDR?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Arctic Wolf MDR Ratings

90 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Arctic Wolf MDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Prevention Offers capable next-gen AV (NGAV) and host protection.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Vulnerability Management Discover and fix vulnerabilities in the system.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Use of ML Provide analytics and other advanced technologies to correlate data, assign priority to alerts, and provide business context for evaluating security incidents.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Arctic Wolf MDR Reviews

Jon S.

Arctic Wolf helped me sleep at night!

Likeliness to Recommend

Pros

Matthew G.

Amazing Cyber Security tool for monitoring

Likeliness to Recommend

Pros

Daniel M.

Excellent service. Huge cost savings.

Likeliness to Recommend

Pros

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Title

Feature Ratings

Prevention

24/7/365 Security Monitoring

Vulnerability Management

Real-Time Threat and Anomaly Detection

Threat Intelligence

Risk Scoring & Remediation Act

Proactive Threat Hunting

Technology Management

Incident Management

Use of ML

Use of the MITRE ATT&CK Framework

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Breadth of Features

Quality of Features