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ESRI Ltd

ArcGIS Pro

Composite Score

7.9 /10

CX Score

8.1 /10

80 Reviews Write a Review

What is ArcGIS Pro?

ArcGIS Pro is the premier desktop geographic information system (GIS) application. Crafted with user-driven innovations, it offers unparalleled tools and capabilities that support your work. Users can maintain spatial data effectively; generate stunning 2D, 3D, and 4D visualizations; and conduct advanced mapping analytics. The seamless data sharing within the ArcGIS system fosters valuable GIS solutions and insights.

Company Details

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Awards & Recognition

ArcGIS Pro won the following awards in the Geographic Information Systems category

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2025 Emotional Footprint Champion

Latest Award, 2025

Product Impact

Latest Award, 2025

2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Product Impact

2024

1 Top Rated Capabilities

8 Top Rated Features

2024

1 Top Rated Capabilities

4 Top Rated Features

2023

1 Top Rated Capabilities

0 Top Rated Features

2022

ArcGIS Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ArcGIS Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

93 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ArcGIS Pro?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Respectful
Effective Service

Feature Ratings

Average 85

Geospatial Technology

High Quality Maps

Spatial Analysis

Map Manipulation

Map Customization

Data Visualization GIS

Data Integration GIS

Imaging and Production

Geo Coding

3D Visuals

Mobile

Vendor Capability Ratings

Average 79

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Vendor Support

ArcGIS Pro Reviews

Prabhat S.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2025

Excellent product and user friendly

Likeliness to Recommend

10 /10

What differentiates ArcGIS Pro from other similar products?

It can handle large amount of vector/raster data set. It can process the data more efficiently as compare with other software available in market.

What is your favorite aspect of this product?

User friendly software and easy to learn. ESRI is continuously improving/adding the new feature in ARCGIS pro which help user to analysis the data faster.

What do you dislike most about this product?

Nothing to dislike. it is super product.

What recommendations would you give to someone considering this product?

If you are new to GIS, Please have some training before using this software.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Role: C-Level
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2025

I love ESRI and their policies and ethics!

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Nyengeterai Faith M.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates ArcGIS Pro from other similar products?

High quality maps

What is your favorite aspect of this product?

Ease of data importation and high quality maps

What do you dislike most about this product?

No dislikes

What recommendations would you give to someone considering this product?

Best GIS product

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

ArcGIS Pro

What is ArcGIS Pro?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

ArcGIS Pro Ratings

90 Likeliness to Recommend

93 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love ArcGIS Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Geospatial Technology Includes surface analysis, network analysis, and geovisualization.

High Quality Maps Includes high quality imagery, destinations, and area information.

Spatial Analysis Includes geographic data, analysis, and modelling.

Map Manipulation Multiple maps can be open simultaneously, and can be duplicated, combined, synchronized, tiled, cascaded, and minimized/maximized.

Map Customization Map editor allows a map to be customized on-the-fly.

Data Visualization GIS Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Data Integration GIS Ability to import external data sources (census, etc.) overlayed into your map environment.

Imaging and Production Ability to export and print high-quality images and graphics in multiple formats, including presentation ready maps.

Geo Coding Custom geo-codable indexes can be created to pin-map based on external datasets.

3D Visuals Seamlessly toggle between 2D and 3D viewing of the map.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ArcGIS Pro Reviews

Prabhat S.

Excellent product and user friendly

Likeliness to Recommend

Pros

I love ESRI and their policies and ethics!

Likeliness to Recommend

Pros

Nyengeterai Faith M.

Fantastic Product

Likeliness to Recommend

Pros

Most Popular ArcGIS Pro Comparisons

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Maptitude GIS

Mapbox

CARTO

Smallworld GIS

Title

Feature Ratings

Geospatial Technology

High Quality Maps

Spatial Analysis

Map Manipulation

Map Customization

Data Visualization GIS

Data Integration GIS

Imaging and Production

Geo Coding

3D Visuals

Mobile

Vendor Capability Ratings

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Vendor Support