Appium Customer Reviews 2026 | Mobile Application Testing

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Appium

Composite Score

8.6 /10

CX Score

9.1 /10

66 Reviews Write a Review

What is Appium?

Appium is an open source test automation framework for use with native, hybrid and mobile web apps. It drives iOS, Android, and Windows apps using the WebDriver protocol.

Company Details

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Awards & Recognition

Appium won the following awards in the Mobile Application Testing category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Contract Negotiation

2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation

2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Contract Negotiation

2023

2022 Data Quadrant Champion

2022

10 Top Rated Capabilities

13 Top Rated Features

2022

Appium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appium?

0% Negative

4% Neutral

96% Positive

Pros

Helps Innovate
Saves Time
Reliable
Performance Enhancing

Feature Ratings

Average 80

Functional Testing

Automated Testing

Development Use

Browser Testing

Process Simulation

Device and OS Versions Coverage

Test Run Workflow Manager

Pipeline Integrations

Mobile Test Environment and Lab Management

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Average 79

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Also Featured in...

Test Management

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Appium Reviews

Vlad S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Good product! We wait integration with Cypress

Likeliness to Recommend

10 /10

What differentiates Appium from other similar products?

Integration with WDIO

What is your favorite aspect of this product?

Cross-Platform Compatibility

What do you dislike most about this product?

Setup Complexity

What recommendations would you give to someone considering this product?

Watch more tutorials :)

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Roman R.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Appium is an exceptional software solution that ha

Likeliness to Recommend

8 /10

What differentiates Appium from other similar products?

Appium is an open-source framework, which means it is freely available for use. This makes it accessible to developers and testers without any licensing costs.

What is your favorite aspect of this product?

Appium supports multiple programming languages, allowing you to write tests in the language.

What do you dislike most about this product?

Appium relies on synchronization techniques to interact with mobile applications, and this can sometimes lead to synchronization issues.

What recommendations would you give to someone considering this product?

Appium is a powerful open-source tool for automating both Android and iOS platforms. It is highly re-usable and provides a cost-effective solution for mobile automation. Users have praised its robustness and effectiveness in automating mobile applications.

Pros

Reliable
Performance Enhancing
Efficient Service
Respectful

Niranjani M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Ease of use

Likeliness to Recommend

9 /10

What differentiates Appium from other similar products?

Open source product that has a large scope of capabilities.

What is your favorite aspect of this product?

Plugins for 3rd party integrations

What do you dislike most about this product?

some level of test flakiness

What recommendations would you give to someone considering this product?

Depends on how your test framework is developed and the design patterns used

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Appium

What is Appium?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Appium Ratings

87 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Appium?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

Development Use Supports integrated development environments (IDEs) to allow for easy development and debugging on mobile devices.

Browser Testing Test web apps on various desktop and mobile browsers, versions, and OSs.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Pipeline Integrations Ability of the platform to integrate with your Continuous Integration tools to improve efficiency and throughput.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Test Management

Appium Reviews

Vlad S.

Good product! We wait integration with Cypress

Likeliness to Recommend

Pros

Roman R.

Appium is an exceptional software solution that ha

Likeliness to Recommend

Pros

Niranjani M.

Ease of use

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

Functional Testing

Automated Testing

Development Use

Browser Testing

Process Simulation

Device and OS Versions Coverage

Test Run Workflow Manager

Pipeline Integrations

Mobile Test Environment and Lab Management

Artifact Management

Virtual Mobile Devices

Vendor Capability Ratings

Business Value Created

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Usability and Intuitiveness