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Appian

Appian RPA

Composite Score

7.1 /10

CX Score

7.5 /10

11 Reviews Write a Review

What is Appian RPA?

Scale automation with Appian RPA. Orchestrate RPA bots with people, systems, and data in a single workflow, scaling automation across your entire organization.

Company Details

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Appian RPA Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

89 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian RPA?

34% Negative

0% Neutral

66% Positive

Pros

Helps Innovate
Trustworthy
Unique Features
Effective Service

Feature Ratings

Average 76

User Libraries

Code-Free Programming

Real-Time Debugging

Performance Monitoring

Concurrent Work

Central Deployment

Unsupervised Launch

Natural Language Processing

Optical Character Recognition

Sentiment Analysis

Role-Based Access

Vendor Capability Ratings

Average 74

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization

Appian RPA Reviews

Ani S.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Great product.The Ai feature means it here to stay

Likeliness to Recommend

7 /10

What differentiates Appian RPA from other similar products?

Appian RPA stands out with its low-code platform, seamless integration with BPM, AI-powered automation, and end-to-end process management. It offers scalable, cloud-native solutions, advanced analytics, and strong security, enabling quick deployment and easy integration with existing systems.

What is your favorite aspect of this product?

It being AI powered

What do you dislike most about this product?

The learning curve

What recommendations would you give to someone considering this product?

Go for it offers scalability

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mannemoni p.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Powerful integration of RPA and BPM

Likeliness to Recommend

10 /10

What differentiates Appian RPA from other similar products?

Appian RPA differentiates itself from other similar products through several key features: 1.Integrated Platform 2.Low-Code Development 3.Advanced Workflow Automation 4.AI Integration 5.Real-Time Analytics 6.Strong Security 7.Enhanced Collaboration 8.Flexible Deployment 9.Active Community

What is your favorite aspect of this product?

My favorite aspect of Appian RPA is its integrated platform, which combines RPA, BPM, and low-code development, allowing for seamless automation of both tasks and workflows in a unified environment.

What do you dislike most about this product?

The main drawback of Appian RPA is its complex pricing structure, which can be difficult to navigate and may lead to unexpected costs as organizations scale their automation efforts. Additionally, some users find the learning curve steep when getting accustomed to the platform's extensive features.

What recommendations would you give to someone considering this product?

Here are key recommendations for someone considering Appian RPA: 1.Evaluate Integration Needs 2.Leverage Training Resources 3.Pilot Projects 4.Engage with Support 5.Understand Pricing 6.Involve Stakeholders

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David P.

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2023

Excellent complement for Appian

Likeliness to Recommend

9 /10

What differentiates Appian RPA from other similar products?

The environment with Apppian Low Codes makes a great sinergy

What is your favorite aspect of this product?

His intuitivity

What do you dislike most about this product?

If you haven't worked with Appian before, it will be more difficult to learn at the beginning

What recommendations would you give to someone considering this product?

If you already work with Appian RPA, it's a great complement

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

How We Deliver

Events

Appian RPA

What is Appian RPA?

Company Details

Need Assistance?

Appian RPA Ratings

81 Likeliness to Recommend

89 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Appian RPA?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Real-Time Debugging Identifying errors in process while bot is working.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Appian RPA Reviews

Ani S.

Great product.The Ai feature means it here to stay

Likeliness to Recommend

Pros

Mannemoni p.

Powerful integration of RPA and BPM

Likeliness to Recommend

Pros

David P.

Excellent complement for Appian

Likeliness to Recommend

Pros

Title

Feature Ratings

User Libraries

Code-Free Programming

Real-Time Debugging

Performance Monitoring

Concurrent Work

Central Deployment

Unsupervised Launch

Natural Language Processing

Optical Character Recognition

Sentiment Analysis

Role-Based Access

Vendor Capability Ratings

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization