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Appian

Appian BPM Suite

Composite Score
8.7 /10
CX Score
9.2 /10
Category
Appian BPM Suite
8.7 /10

What is Appian BPM Suite?

All businesses have one thing in common. They're all different. Different plans. Different processes. Different cultures. Be better at being different with Appian. Use market-leading BPM Software to design, execute, manage, and optimize your processes so you can be better at what makes you truly stand out.

Company Details


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Awards & Recognition

Appian BPM Suite won the following awards in the Business Process Management category

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Appian BPM Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Appian BPM Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Appian BPM Suite?

0% Negative
2% Neutral
98% Positive

Pros

  • Friendly Negotiation
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 83

BPM Workflow and Approvals

89

Business Rules Management

84

Deployment

84

Process Modelling and Design

84

Process Management

82

Form and Report Building

82

Knowledge and Document Management

82

Collaboration

82

Analytics and Reporting

82

Mobile

81

Process Simulation and Execution

81

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Ease of IT Administration

85

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

82

Business Value Created

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Vendor Support

78

Usability and Intuitiveness

77

Appian BPM Suite Reviews

Pranjal P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Low code BPM, automates businesses fast

Likeliness to Recommend

8 /10

What differentiates Appian BPM Suite from other similar products?

Drag and drop which is easy to use for non-developers. End to end automation process. AI-powered automation in latest version which speeds up building and deployment.

What is your favorite aspect of this product?

Its drag and drop, with low code feature to build workflows and apps. Faster deployment. It manages, automates and reports processes in real time which helps in flexibility and growth.

What do you dislike most about this product?

High pricing. Complex initial setup, difficult for beginners. Interface needs improvement.

What recommendations would you give to someone considering this product?

Most powerful, flexible BPM/low-code platforms available, ideal for large organisations needing deep process automation, integration, and agility. So if you're a mid to large organisations, this would be a perfect choice, as AI also been integrated but if you're a small organisation, it would be no brainer to not choose this as it would be highly costly for your business.

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Tableau M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Strategic and Operational for Firms Growth

Likeliness to Recommend

9 /10

What differentiates Appian BPM Suite from other similar products?

The supporting of all applications and ensuring there coordination in systems performance The confidence in fostering new systems for simplistic development

What is your favorite aspect of this product?

The magnitude in quality app performance is also paramount aspect of this app

What do you dislike most about this product?

We are consistently appreciative for this app

What recommendations would you give to someone considering this product?

The choice that brings development and no problems encountered

Pros

  • Caring
  • Acts with Integrity
  • Appreciates Incumbent Status
  • Reliable

Francisco P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Enhancing the Approval Process

Likeliness to Recommend

8 /10

What differentiates Appian BPM Suite from other similar products?

The platform's reporting tools let me look at how our strategic initiatives are doing. This level of detail helps me make informed decisions that drive growth and maximize the impact of our strategic efforts.

What is your favorite aspect of this product?

I've been impressed by Appian BPM Suite's ability to streamline our strategic initiative approval processes. The platform's intuitive workflow designer and automated routing capabilities have allowed us to establish a standardized, efficient approval workflow. This has improved our decision-making speed and organizational agility, enabling us to respond to changing market conditions.

What do you dislike most about this product?

There are a few areas that could be enhanced. For instance, the platform could connect with our existing enterprise systems, providing a more holistic view of our strategic initiatives and their impact on business performance.

What recommendations would you give to someone considering this product?

Appian's low-code platform lets us adapt our workflows and processes quickly, ensuring our strategic initiatives align with our organization's needs. We could also configure more advanced business rules and approval criteria to better align our strategic decision-making with our organization's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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