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AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Leah S.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Amazing platform, best for application monitoring.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

AppDynamics is a great tool for monitoring infrastructure, such as servers, databases, API endpoints, and business operations. AppDynamics is easy to configure; all I have to do is set up an app on the infrastructure I want to monitor, and it will connect to the application, such as Spring Boot, by simply specifying the level. I can define alerts and exceptions, as well as actions that should be taken when triggers are activated, such as sending emails or running scripts. All these make this product differ from other alternatives.

What is your favorite aspect of this product?

AppDynamics flow maps are wonderful; the best part is that everything is displayed in a graph and is easy to understand due to the baseline that we set based on the various apps and demands, which can also be changed at any time. To exceed expectations I can also adjust the notifications to receive them from numerous channels, allowing us to anticipate any problems with any program. I can also create alternate panels based on our requirements, which are frequently incredibly useful. Most likely features are described but there are also more good features in it.

What do you dislike most about this product?

It appears that getting started without basic instruction is difficult. The user interface is simple, however, using the functions is not as simple as it appears.

What recommendations would you give to someone considering this product?

The app dynamics board is useful to me since it provides statistics from the application’s performance matrix, which helps me determine whether there is a technical issue. Appdynamics helps us prioritize the solution to the problem. Because it is efficient, I particularly like the Appdynamics user interface. The granularity of telemetry data and signs that may represent a developer’s mentality is a major advantage.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Amit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Great APM product

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

Since it was one of the earliest APM product in the market, quality, maturity and no of features were reasonably high as compare to the other alternatives when I used the product esp. showing the graph of entire system like backend application severs, database, caching, search systems and where exactly is the bottleneck was awesome

What is your favorite aspect of this product?

transaction tracing and in that drill down option

What do you dislike most about this product?

Not much only thing was UX could have been bit better in some features

What recommendations would you give to someone considering this product?

there are now many players in APM which provides other capabilities like logging, monitoring, SIEM etc so if you don't want have multiple vendors its worth checking these platforms

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

Raghav K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A Performance Monitoring And Troubleshooting Tool

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Any application environment can benefit greatly from using Appdynamics as a 360-degree tool. I enjoy the server, application, and even the application's network traffic monitoring. My favorite feature of the application is its ability to dive down and identify the underlying reason for a problem.

What is your favorite aspect of this product?

It provides the option to go into detail in the event of an error. You can go to the problematic line of code. In the event of poor performance, you are also able to understand what was occurring at the time. The alert area, which I would also include, enables you to set off an alarm as necessary.

What do you dislike most about this product?

The Lite edition only records data for the previous two hours, which is a drawback in my opinion.

What recommendations would you give to someone considering this product?

I was able to continue keeping tabs on an intricate ecosystem's performance. I now have a comprehensive understanding of the entire architecture, including the flow of communication between the many services that make up the solution, thanks to the product. I am able to continue keeping an eye on the system's functioning thanks to the alert notice.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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