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AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Sanket M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

One of the best APM tool in the market

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

- only product in the market for on prem support - Best visualisation of the deployment of your services - Highly customisable - Cost is low - Fleet management is included for high no of instalments

What is your favorite aspect of this product?

- Fleet management for installing high no of service agents in the infrastructure

What do you dislike most about this product?

scalability is not that high

What recommendations would you give to someone considering this product?

It is one of the best product in the market right now.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client's Interest First

Alaa B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Discover App Bottleneck like charm

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

its easy of use also auto discovery for outside calls and requests and application flow map were very different from others i remember also the application performance baseline was great feature with alerting

What is your favorite aspect of this product?

Flow Maps

What do you dislike most about this product?

maybe reconsider pricing

What recommendations would you give to someone considering this product?

its unique tool to discover your application/DB or middleware bottlenecks its will discover production performance bottlenecks and anomalies better than any other APM tool

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Akash S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

A Comprehensive Solution with Room for Improvement

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

It provides deep code-level diagnostics, allowing developers and operations teams to pinpoint the root cause of performance issues quickly. This feature is crucial for efficiently troubleshooting and resolving issues within the application code.

What is your favorite aspect of this product?

It offers comprehensive user experience monitoring, allowing organisations to understand how end-users interact with applications. This includes insights into response times, user journeys, and the overall quality of the user experience.

What do you dislike most about this product?

It has a steep learning curve.

What recommendations would you give to someone considering this product?

Consider starting with a pilot implementation in a controlled environment or with a specific application. This allows you to evaluate the effectiveness of AppDynamics within your context before deploying it more broadly.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Acts with Integrity

Cons

  • Vendor's Interest First

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