This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
AppDynamics Logo Award Winner Product Badge
AppDynamics Logo Award Winner Product Badge
Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

Filter By

AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Thomas L.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

AppDynamics is a robust and efficient APM

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Excellent knowledge of APM, very useful analytics data captured from mobile devices and browsers, and good details on end-user monitoring for both.

What is your favorite aspect of this product?

I really like AppDynamics. It provides information about the application itself, information about the database side, server monitoring, and most importantly, end-user monitoring. Collect analytical data which is very beneficial.

What do you dislike most about this product?

There are some problems, Anamoly detection still lacks quality, support is average, idea acceptance is painfully slow, and Smart Agent can only be installed on certain file systems.

What recommendations would you give to someone considering this product?

The product is top-notch as an APM solution, however, services and support need to be improved. The only area the team could improve is how they handle new ideas and changes.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Saves Time

Chris Y.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Good product for APM

Likeliness to Recommend

7 /10

What differentiates AppDynamics from other similar products?

Customer service

What is your favorite aspect of this product?

Ease of implementation with support help

What do you dislike most about this product?

nothing specific

What recommendations would you give to someone considering this product?

Try doing a PoC

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eric L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Monitor Applications securely with AppDynamics

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

For the entire mission-critical application environment, from the virtualized infrastructure that hosts them to the digital experience that end users have, Cisco AppDynamics is an excellent solution for application monitoring and performance.

What is your favorite aspect of this product?

One of the things I love is their Assistance with a wide variety of foreign technologies, including databases, servers, applications, enterprise resource planning (ERP), and virtualization.

What do you dislike most about this product?

All form of monitoring should involve the use of agents. A little expensive. Learn the ins and outs slowly.

What recommendations would you give to someone considering this product?

There was virtually no functionality such as synthetic monitoring when it came to monitoring the environment of vital business applications. Since numerous applications were responsible for tracking, it was not easy to determine why some applications were underperforming.

Pros

  • Reliable
  • Efficient Service
  • Security Protects
  • Helps Innovate

Most Popular AppDynamics Comparisons