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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Richa Champawt D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Very good product . Must use for application

Likeliness to Recommend

6 /10

What differentiates AppDynamics from other similar products?

Very accurate results and good for tracking the latency in application

What is your favorite aspect of this product?

Tracking the latency , connection pooling and checking all memory CPU all utilization in one go

What do you dislike most about this product?

Nothing all well

What recommendations would you give to someone considering this product?

Very good in terms of application tracking and performance measurement

Pros

  • Trustworthy
  • Friendly Negotiation
  • Client Friendly Policies
  • Acts with Integrity

Cons

  • Under Delivered
  • Less Reliable
  • Less Performance Enhancing

Darko V.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Monitoring of the application with one tool

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

AppDynamics caches complete stack trace

What is your favorite aspect of this product?

Easy to read and troubleshoot performance issues, early detection of performance issue, it is intuitive interface, extensive documentation, setting notifications when something is not working as expected, data issue troubleshooting (database), a lot of information across the platform

What do you dislike most about this product?

A little slow syncing with older technologies, pricing maybe is the on high side. at the begging there is a slight learning curve. dashboard is confusing displaying data at the begging however with time you are getting used to it

What recommendations would you give to someone considering this product?

The best present that you can get for your application :)

Pros

  • Efficient Service
  • Reliable
  • Inspires Innovation
  • Saves Time

Cons

  • Vendor Friendly Policies
  • Less Friendly Negotiation
  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2021

Great tool that monitors your application

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Efficient Service
  • Saves Time
  • Acts with Integrity

Cons

  • Inhibits Innovation
  • Charges for Enhancements

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