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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Calvin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Ideal tool for Application Performance Management.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

Enables ease of monitoring our organization servers performance. It's possible to detect and solve anomalies.

What is your favorite aspect of this product?

It's simple to monitor and manage our organization applications performance. Helps me to carry out root cause analysis of application performance issues. Sends alerts when application performance issues is detected.

What do you dislike most about this product?

I have seen any problem with this tool as it fits all our needs.

What recommendations would you give to someone considering this product?

I recommend this tool to any organization in search for an amazing solution for Application Performance Management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pratik H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

Monitoring Applications to have better Control

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

App dynamics is an excellent third party application used to provide monitoring of applications real time. When the data is loaded into app dynamics via various mechanisms, it is configured to produce alerts which facilitates team members to further set boundaries or so called threshold on components that are relatively critical from monitoring standpoint. The alerts can be email or an xMatters alert. Alerts are quite details and helps to find the errors fairly easy and adds more confidence as it continuously monitors the stability of the applications. Further there is a good amount of knowledge base on the community sites to best utilize app

What is your favorite aspect of this product?

Given we've been using it to control the services in our department that are hosted on cloud, it is really reliable and add to the confidence of having a solution to notify should there be any catastrophic or service causing event

What do you dislike most about this product?

While the applications suits my purpose of using it, the user interface is relatively more complex to understand and further adds to delay in doing the overall configurations.

What recommendations would you give to someone considering this product?

Overall, this is a very much recommended applications for the teams who would like to monitor the applications and alert should there by any causes of un-stability and helps gathering node specific information, is cost friendly gives various metrics to represent the data and overall quite effective tool.

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features
  • Charges for Enhancements

Asheesh K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

It is very helpful and great product by Cisco.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

Code level visibility. Dynamic baselining. Powerful alerting. Visibility and control. Quick installation and there are many more.

What is your favorite aspect of this product?

Browser and mobile real user monitoring is awesome

What do you dislike most about this product?

In terms of dashboard I believe there is plenty of room for improvement as it's lacking many advance like searching data within the dashboard is not possible. Synthetic monitoring part is still complex and needs to be addressed as hosting agents for synthetic monitoring is still [a] challenging task. The on premise controller setup requires huge resources and since it's the important component of AppDynamics ignoring it will cause loss of metrics and slowness while capturing metrics.

What recommendations would you give to someone considering this product?

Sometimes, we are not able to install machine agent as that consumed memory and have some overhead. So consider this this thing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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