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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Claire N.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It's fantastic with monitoring of traffic.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Marvelously does well with search for logs which are incredible for troubleshooting. Developers are able to test their efficiency of apps. Terrific to real-time streaming into the systems from many sources. Great analytics of data with UI.

What is your favorite aspect of this product?

Effectiveness to monitor logs from different IT systems. Incredible with testing apps to ensure deployment is smooth and efficient. Great with identification of trend which cloud led to server failure. Scalable and robust dashboard

What do you dislike most about this product?

It's an excellent tool with automation of tags and no complaints.

What recommendations would you give to someone considering this product?

Efficient and outstanding with automated tagging. Excellent with incident alerts through email or calls. Reliable application management through monitoring it real-time. Support is many platforms which is also customizable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent application monitoring tool.

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

Application Monitoring – Various exceptions to help you troubleshoot and troubleshoot log monitoring, database monitoring, JVM usage, errors and warnings, critical errors and production issues. This visualizes call and response times to various services. You can see in detail the problems that occurred in the application, you can investigate the service or code that is causing the problem. The dashboards we create allow software developers and administrators to quickly monitor systems and applications.

What is your favorite aspect of this product?

AppDynamics is one of the world's greatest application performance monitoring tools, its use for monitoring IIS traffic is commendable. We can thoroughly investigate any issues that arise or may arise in our apps. We can tackle issues before they develop by spotting circumstances that may generate difficulties early on. Furthermore, we can rapidly monitor our apps using end-user dashboarding, analytics, and monitoring. It enables a synthetic tracking of our programs, allowing us to view how the many applications deployed by the server connect with one another in real time.

What do you dislike most about this product?

AppDynamics agents can abuse server resources which can cause problems. The cost of the license is on the high side, overall I liked the features it offers which helped me solve many problems.

What recommendations would you give to someone considering this product?

AppDynamics is an app that allows you to track the progress of your products and applications from start to finish. It is one of the industry's leading performance monitoring apps, in terms of functioning we are fully happy with this application.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Gabriel I.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Best full stack observability solution

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

AppDynamics can not only monitor across all of the different domains but also correlate those insights back to the business – applying context to everything so customers know where to focus.

What is your favorite aspect of this product?

It follows the user from the device, over the network, and into the application and underlying infrastructure.

What do you dislike most about this product?

Nothing so far i have been using it

What recommendations would you give to someone considering this product?

AppDynamics simplifies the life cycle of vulnerability fixes and security incidents by creating shared context across Application and Security teams.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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