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AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Muhammet A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Very useful product but pricey .

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

AppDynamics is more up-to-date product than others.

What is your favorite aspect of this product?

There are lots of plugins in AppDynamics marketplace.

What do you dislike most about this product?

It's pricey so buying thousands of APM agents needs big budget.

What recommendations would you give to someone considering this product?

I like using AppDynamics it's very useful product for me but I recommend to demo other products, find which one really suit your expectations after that decide to purchase.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Stephanie B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great for monitoring and troubleshooting.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

We keep an eye on the server's and the application's health using our health graph. As a result of the graphical representation of your obvious concerns, we have network warnings set up as well. Monitoring the performance of production servers and debugging the performance of applications Our program is complex, requiring teams to manage the full application stack and many integration layers, Appdynamics provides us with a comprehensive image that eliminates several obstacles to solving important issues. With the help of Hazelcast Distributed Cache, we created a caching solution, and several nodes are now active for various microservices.

What is your favorite aspect of this product?

AppDynamics is a fantastic tool for keeping track of business operations as well as infrastructure like servers, databases, and API endpoints. Installing an AppDynamics client on the infrastructure we want to monitor is all that is required for it to connect to the application, such as Spring Boot, by just supplying the tier. The notifications are incredibly simple to personalize, and everything is displayed graphically. Before a customer is impacted by server or network problems, we constantly watch for them. Using AppDynamics, we were also able to find problems on our web server that were previously thought to be application problems.

What do you dislike most about this product?

Despite being a client operating on the nodes we want to monitor, it has no control over the infrastructure. We can only log in to the server or use Splunk to inspect the log; there are no other choices. If you can also offer such service, it would be great. We have occasionally encountered blank charts as a result of internal problems. It merely serves as a monitoring tool, emphasizing all the positive aspects like memory use, disk utilization, etc. Whether the instances it runs on start or cease is unaffected by it. A self-healing mechanism is necessary so that these duties can be accomplished without the assistance of outside forces.

What recommendations would you give to someone considering this product?

Appdynamics is an excellent option for swiftly troubleshooting application performance and monitoring issues that might otherwise need a significant amount of time and effort.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Trace'McF J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An ideal platform to monitor and alert systems

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

It is quite easy to locate specific data and is not buried under a dozen other options. The bulk of the desired metric points is calculated and shown in the app right away. It's simple to configure, show, and notify on finer details. SaaS is superior to on-premise alternatives for large implementations. The on-premises version works well for smaller footprints.

What is your favorite aspect of this product?

The alerting system is robust and has various criteria that can be defined for health rules. The support offers excellent service and is relatively quick to respond. The learning tools provided through their academy cover everything you might need to know with the device. Out-of-the-box data collection is easy and very comprehensive, with minimal configuration required.

What do you dislike most about this product?

The effort-to-value ratio is far higher than anticipated. Since each application is unique, it is challenging to develop patterns and cookies. - It's expensive and difficult to find skilled personnel who can utilize a product's full potential. Sometimes information in the documentation is inaccurate, especially regarding extensions that are not timely updated.

What recommendations would you give to someone considering this product?

Logging, unique metrics, tracing, and metadata With all of that, you can see the big picture, track the inner call stack traces, and identify the primary issue. Additionally, you may monitor your application by creating dashboards based on custom metrics. We suggested it because the program is excellent.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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