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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Paul C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Media Integration

Likeliness to Recommend

8 /10

What differentiates AppDynamics from other similar products?

It is a good multi-way tracking tool since we publish numerous ads on platforms such as TikTok, Snapchat, Facebook among others, appsflyer allows us to track advertising investment and see which campaigns were profitable and which were not.

What is your favorite aspect of this product?

We like that it is easy to use, has an intuitive interface, has installation tracking, return on investment, campaigns. Also you can create tracking links, displaying campaign information, set up new media sources.

What do you dislike most about this product?

The visualization of the results is not very clear, improve the graphs of the results.

What recommendations would you give to someone considering this product?

it is suitable for most companies that want to grow their application with multiple networks.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

David Antonio O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

We monitor our applications without problems

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

We use this software to closely monitor the behavior of our applications, avoiding errors and failures and thus improve the experience of our customers with our applications. The system's alert system is very effective, because it sends us in real time the problems that may be generated and in almost all occasions it solves them automatically.

What is your favorite aspect of this product?

It allows to closely monitor the applications, to know the incidences, errors and problems that may occur. It also has a prediction module, where we can see a series of data and graphs, which alert us as to the behavior and errors that the application may present in the future. It is an easy to use and very intuitive software.

What do you dislike most about this product?

I would like better attention from your technical team, especially at the time of configuring and installing the program, when doubts arose. Some dashboards could be more customizable, but you can work well the way they present them. The price may be a little high, but given that the software brings so many tools and functions that have helped us improve in our work, I think it is worth the cost.

What recommendations would you give to someone considering this product?

AppDynamics tightly manages the stability and productivity of applications in an organization. It closely monitors the performance of each application to identify any inefficiencies, blockages and failures that are valid operations. After a thorough diagnostic exercise of the working tool, the return on investment was improved and the production goals set were achieved. The cost of executing the plan and the time it takes to execute certain projects has been reduced.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Mary S.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

One of the best application monitoring tool.

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Monitoring logs, databases, JVM use, errors and warnings, major failures, and different exceptions to assist us identify and resolve production issues. It visualizes the calls made to the various services as well as the response time. We can also view in depth the issues that our applications are experiencing. We can investigate the service or code that is causing the issue. We can assist software developers and administrators monitor their systems and apps rapidly with the dashboards we've designed.

What is your favorite aspect of this product?

AppDynamics is one of the world's greatest application performance monitoring tools. Its utility in monitoring traffic in IIS is outstanding; we can thoroughly investigate problems that occur or may arise in our applications. We can tackle issues before they develop by spotting circumstances that may generate difficulties early on. AppDynamics assists us in controlling the connections and extracting analytics on the amount of probable mistakes between connections. It's great for monitoring online services and their connections, and it provides alert systems that may be customized to send email notifications.

What do you dislike most about this product?

AppDynamics agents can occasionally abuse server resources, which might cause issues; also, the licensing fee is on the higher side. Overall, I liked the tools it provided; it assisted me in resolving a number of issues.

What recommendations would you give to someone considering this product?

AppDynamics is an app that allows you to track the progress of your products and applications from start to finish. is one of the industry's premier performance monitoring apps. In terms of functioning, we are fully happy with this application.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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