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Cisco Systems

AppDynamics

Composite Score
8.6 /10
CX Score
8.9 /10
Category
AppDynamics
8.6 /10

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details


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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative
8% Neutral
90% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Cloud/On-Prem/Hybrid Deployment

89

Transaction Request Performance

88

Code Performance Monitoring

87

Automated Diagnostics

86

Application Metric Reporting

85

Application Request Tracing

84

Enterprise Cloud Platform Support

84

Server Monitoring

84

Error Reporting

84

Scalability

83

Synthetic Monitoring (RUM)

83

Vendor Capability Ratings

Average 83

Ease of Data Integration

87

Quality of Features

86

Business Value Created

85

Breadth of Features

85

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Ease of Customization

79

AppDynamics Reviews

Shawn H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Cost effectiveness

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

It provides comprehensive visibility from the user end and seamless integration with Cisco.

What is your favorite aspect of this product?

Business transaction centric monitoring

What do you dislike most about this product?

Complexity setup, configuration and pricing structure.

What recommendations would you give to someone considering this product?

Allocate time for setup

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanskriti P.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Simple to recognize and dianose

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The ability of AppDynamics to offer a thorough understanding of application performance from the infrastructure layer to the end user experience ,sets it apart from other APM tools. Its sophisticated features which include automated anomaly detection , real time monitoring and deep drive analysis, make it an effective tool for application optimization and troubleshooting.

What is your favorite aspect of this product?

AppDynamics user friendly dashboard and interface are my favorite features, it makes it simple to recognize and diagnose problems by offering clear and succinct visualization of application performance metrics. Furthermore the platforms saves a great deal of time and effort by automatically detecting and alerting users to performance anomalies.

What do you dislike most about this product?

AppDynamics complexity is one of its disadvantage , particularly business with Sizable and intricate IT environments , configuring and managing the platform can be difficult , especially for people who are unfamiliar with APM. Also the cost is high particularly for business that require a lot of monitoring .

What recommendations would you give to someone considering this product?

I advise assessing unique application performance monitoring requirements if thinking about using AppDynamics . Taking into account the technical know how of the team, the volume of data we must analyze and the complexity of application. Although AppDynamics is an effective tool, not all organization finds it suitable ,before making a choice its important to carefully consider the advantage and disadvantage..

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Respectful

Angelina T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Static application monitoring tool

Likeliness to Recommend

10 /10

What differentiates AppDynamics from other similar products?

The strategic application set up and operational efficiency of this platform is top notch when compared to other products.

What is your favorite aspect of this product?

It offers reliable insights that enables my team to set stable structural designs. It monitors closely the performance of each application with timely feedback and automated downtimes alerts.

What do you dislike most about this product?

AppDynamics have enhanced health applications and improved productivity.

What recommendations would you give to someone considering this product?

This is affordable tool that can positively improve decision-making and troubleshoot most inefficiencies in applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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