
What is Blackboard Learn?
Blackboard Learn designed with the modern learner in mind. As learner lifestyles change, you need an inclusive, flexible, and insightful learning management system to provide engaging educational experiences and meet the needs of learners from all backgrounds. Strategically focused on creating efficiencies for instructors, Blackboard® Learn has the fastest rate of product development available on the market and is truly the LMS for modern teaching and learning in higher education.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
88 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 81%
- Negotiation and Contract:
- 74%
- Conflict Resolution:
- 83%
- Strategy & Innovation:
- 72%
- Service Experience:
- 80%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Blackboard Learn?
Pros
- Fair
- Respectful
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Online Learning
Assessments and Quizzes
Course Management
Classroom Management
Analytics and Reporting
Content Management
Gradebook
Student Collaboration
Content Creation
Instructor Led Training
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Vendor Support
Product Strategy and Rate of Improvement
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Blackboard Learn Reviews
Dibyagyani I.
- Role: Human Resources
- Industry: Apparel
- Involvement: Vendor Management and Renewal
Submitted Feb 2024
Easy to search
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
Blackboard Learn offers a comprehensive suite of tools for course management, content delivery, assessment, communication, and collaboration, making it a one-stop solution for educators
What is your favorite aspect of this product?
Blackboard Learn offers a comprehensive suite of tools for course management, content delivery, assessment, communication, and collaboration, making it a one-stop solution for educators
What do you dislike most about this product?
Very good product.no disklike
What recommendations would you give to someone considering this product?
You can buy products without any documents
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Varun J.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2024
Blackboard's best feature is data integration!
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
It's efficient and doesn't crash. I hate having to wait for data to upload and appear. So often I've seen errors happen or have to log in or out of my software but never with Blackboard.
What is your favorite aspect of this product?
It's optimized. No crashes or the serves ever being down is a pleasant surprise.
What do you dislike most about this product?
The content creation is a bit limited.
What recommendations would you give to someone considering this product?
It's definitely worth getting in the education space. Its convenient for people that aren't the most tech savvy.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Cons
- Less Inspiring
WAMALA I.
- Role: Student Academic
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Connects learners from anywhere under one portal
Likeliness to Recommend
What differentiates Blackboard Learn from other similar products?
The software comes with video call feature which is very useful in viewing students absent and present during the lesson and enhances productivity, the cost of the solution is so affordable compared to other online learning tools
What is your favorite aspect of this product?
I do like the attendance list feature which you can use to record attendance of students digitally and the Google drive integration for students to keep notes and files on the drive
What do you dislike most about this product?
The whole setup of the tool requires technical knowledge and is time consuming
What recommendations would you give to someone considering this product?
If you do have a larger number of learners, I would then recommend this tool
Pros
- Fair
- Acts with Integrity
- Generous Negotitation
- Over Delivered