Ambition Customer Reviews 2024

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Ambition

Composite Score

8.3 /10

CX Score

8.4 /10

24 Reviews Write a Review

What is Ambition?

Ambition is tailor-made for the modern revenue leader who is ready to turn insights into action and unlock human potential like never before. Our world-class software solutions empower you to coach with consistency, recognize your people in real-time, and create processes that drive pipeline and revenue in a work-from-anywhere world.

Company Details

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Awards & Recognition

Ambition won the following awards in the Sales Coaching category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

3 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

3 Top Rated Capabilities

8 Top Rated Features

2023

3 Top Rated Capabilities

9 Top Rated Features

2022

Ambition Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ambition.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ambition?

0% Negative

8% Neutral

92% Positive

Pros

Trustworthy
Unique Features
Caring
Respectful

Feature Ratings

Average 86

Gamification

Custom Scorecard Templates

Application Integration

AI Feedback

Coaching Check-In

Call Ingestion

Structured Coaching

Coaching Records

Coaching Task Management

Dashboards, Analytics and Reporting

Coaching Notes

Vendor Capability Ratings

Average 82

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization

Ambition Reviews

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2022

Great level of AI.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Brooke B.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Great for gamifying KPIs!

Likeliness to Recommend

8 /10

What differentiates Ambition from other similar products?

Slack integration

What is your favorite aspect of this product?

Gamifying SALs for XDRs!

What do you dislike most about this product?

SFDC sync is tricky to automate

What recommendations would you give to someone considering this product?

make sure you've got as much automation set up as possible especially to make sure reps get access asap when they start!

Pros

Performance Enhancing
Trustworthy
Efficient Service
Effective Service

Dee G.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy to use, AMAZING customer service

Likeliness to Recommend

10 /10

What differentiates Ambition from other similar products?

It is truly a one stop shop for enablement, analytics and gamification

What is your favorite aspect of this product?

The ease of use

What do you dislike most about this product?

There is no back button, could use some more product development in certain areas

What recommendations would you give to someone considering this product?

Make sure to ask all the questions to your CSM!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Ambition

What is Ambition?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Ambition Ratings

93 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Ambition?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Gamification Create and track sales contents or competitions, badges, live leaderboards and SPIFFs to drive behavioural change.

Custom Scorecard Templates Ability to customize templates based on organizational KPIs, activities and objectives.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

AI Feedback Software is able to listen to calls and evaluate based on clarity, pace, sentence length, questions asked etc. to provide insights and score objectively.

Coaching Check-In Coaching check-ins to document manager:rep coaching conversations

Call Ingestion The platform can record or import sales calls from multiple channels i.e. phone, conference services, meeting platforms like Teams, WebEx or Zoom.

Structured Coaching Provides structured coaching programs

Coaching Records Centralized view of all evaluations, ratings, feedback by user.

Coaching Task Management Coaching tasks to asign action items for rep or manager to follow-up on.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Coaching Notes The solution allows managers to provide comments and feedback on calls, pitch practices etc. and to assign a score based on predefined scorecard.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ambition Reviews

Great level of AI.

Likeliness to Recommend

Pros

Brooke B.

Great for gamifying KPIs!

Likeliness to Recommend

Pros

Dee G.

Easy to use, AMAZING customer service

Likeliness to Recommend

Pros

Title

1
Since last award

Feature Ratings

Gamification

Custom Scorecard Templates

Application Integration

AI Feedback

Coaching Check-In

Call Ingestion

Structured Coaching

Coaching Records

Coaching Task Management

Dashboards, Analytics and Reporting

Coaching Notes

Vendor Capability Ratings

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Ease of Customization