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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

2% Negative
1% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 86

Mobile Payments

91

E-Commerce Integration

88

Security

88

Digital Wallet Integration

88

Recurring Payments

87

POS Verification

86

Customer Support

86

Credit Card Processing

85

POS Integration

84

Multi Currency

84

Reporting Analytics

84

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Quality of Features

85

Ease of IT Administration

85

Breadth of Features

85

Product Strategy and Rate of Improvement

84

Ease of Data Integration

83

Vendor Support

83

Availability and Quality of Training

83

Ease of Customization

81

Amazon Pay Reviews

Prakriti K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easiest payment gateway to integrate

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Easy to use Available both in web and mobile access Payments are instant and secure Rewards program that encourages to transact more Easy to integrate with accounting system

What is your favorite aspect of this product?

This application comes with both web and mobile access. Merchants can receive payments through this payment gateway easily and instantly without any hassle. It provides merchants to receive payments from customers in various methods like wallets, debit card, credit card, net banking, pay later, etc. Credit card payments are also with minimal charges and payments get settled instantly. Customer support quality is very good. From dashboard you can track every payments, types of payments and many more. It gives customers a huge options to pay easily. It also allows to recharge bills, book travel tickets on same application.

What do you dislike most about this product?

This is an all-in-one platform for both merchants and customers to manage their requirements. Nothing to hate this.

What recommendations would you give to someone considering this product?

I love this application too much as it not only fulfills your financial requirements but also helps in paying all types of bills, premiums, booking travel tickets and many more. You can check transaction history, payment status, etc from transaction page. It also gives rewards to both merchants and customers while doing transaction over Amazon pay.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rishikesh S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

Easy to use Fast payment process

What is your favorite aspect of this product?

Integrated with core amazon shopping app

What do you dislike most about this product?

It should be common app for US and India

What recommendations would you give to someone considering this product?

No recommendations

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Anshika C.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy way of making payments

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

We have been using online payment methods since the pandemic has started. After using AmazonPay we've acknowledged that the servers are pretty fast and are very easy to use. I can simply transfer money from my bank accounts to our clients.

What is your favorite aspect of this product?

Sending and receiving money Instanly. Easy interface with liberal to use for everybody . Digital KYC verification, after which wallet limit increases. Reward programs on merchant payments. Can be used for mobile recharge bills, DTH, utility bills, and lots of more. You can pay anywhere like restaurants, shopping malls, petrol pumps quickly.

What do you dislike most about this product?

The pending transactions and new payment requests that I receive in amazon pay should be highlighted in terms of visual hierarachy as sometimes it's difficult or confusing on behalf of me to seek out it.

What recommendations would you give to someone considering this product?

I would suggest everyone to use Amazon Pay, because it has numerous features and offers. you get cashback too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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