What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAmazon Pay Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Amazon Pay.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Security
E-Commerce Integration
Digital Wallet Integration
Recurring Payments
POS Verification
Customer Support
Credit Card Processing
Multi Currency
POS Integration
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Amazon Pay Reviews
Nimish G.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2024
Very easy to integrate and user friendly
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Ease of integration, quick customer support, stability of the product, are few important factors that differentiates AmazonPay from the competitors.
What is your favorite aspect of this product?
Customer Support is extremely quick.
What do you dislike most about this product?
It doesn't seem to have a wider merchant reach / partnerships.
What recommendations would you give to someone considering this product?
A must consider payment platform
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alenandro S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
To safeguard payment data.
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay accepts a variety of payment options, including credit and debit cards, as well as the available balance in your Amazon account. This provides the freedom to select the payment option that best suits your needs.
What is your favorite aspect of this product?
Like Amazon Pay, you can use your Amazon account payment information to make purchases on a variety of partner websites and apps. You may complete your orders quickly without having to manually enter payment and delivery information, expediting the entire process.
What do you dislike most about this product?
Amazon Pay does not charge monthly or setup fees, but it does charge transaction fees for every purchase made through the program. These fees may be greater than payment processing rates given by competing firms, impacting merchant costs.
What recommendations would you give to someone considering this product?
I advocate using Amazon Pay to return purchases and receive reimbursements in accordance with participating merchants' return policies. You can also contact Amazon customer service if you have any concerns with your purchases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Saransh C.
- Role: Information Technology
- Industry: Other
- Involvement: Vendor Selection and Purchasing
Submitted Apr 2024
Efficient and user-friendly product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay distinguishes itself by offering robust security measures, ensuring transactions are safe and reliable for both businesses and customers. Additionally, its seamless integration enhances the overall shopping experience, attracting and retaining prospective clients through a streamlined payment process.
What is your favorite aspect of this product?
My favorite aspect of this product is its versatility and scalability. I appreciate how it enables businesses of all sizes to maximize their sales potential without worrying about payment limits. Moreover, the ability to collaborate closely with suppliers, partners, and other companies fosters a sense of community and opens up opportunities for growth and innovation.
What do you dislike most about this product?
There isn't anything I particularly dislike about this product. Its seamless functionality ensures a smooth experience, and the ease of accessing funds promptly is especially commendable.
What recommendations would you give to someone considering this product?
I highly recommend considering this product to enhance sales opportunities. Its diverse range of payment options, including financing and installment plans, can significantly broaden your customer base and boost revenue.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
