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Amazon

Amazon ElastiCache

Composite Score

7.8 /10

CX Score

7.9 /10

27 Reviews Write a Review

What is Amazon ElastiCache?

Amazon ElastiCache is a fully managed, in-memory caching service supporting flexible, real-time use cases. You can use ElastiCache for caching, which accelerates application and database performance, or as a primary data store for use cases that don't require durability like session stores, gaming leaderboards, streaming, and analytics. ElastiCache is compatible with Redis and Memcached.

Company Details

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Awards & Recognition

Amazon ElastiCache won the following awards in the Data Replication category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Conflict Resolution

2024

0 Top Rated Capabilities

1 Top Rated Features

2024

Amazon ElastiCache Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon ElastiCache.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

90 Plan to Renew

10
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon ElastiCache?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Enables Productivity
Unique Features
Inspires Innovation

Cons

Under Delivered

Feature Ratings

Average 82

Management Console

Verification and Audits

Source Updates

Encryption

Continuous Data Protection

Integration with Cloud Storage

Data Customization

Merge Replication Support

Scheduling

Integration With Storage Arrays

Real Time Migration

Vendor Capability Ratings

Average 80

Ease of IT Administration

Quality of Features

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Breadth of Features

Amazon ElastiCache Reviews

Michael N.

Role: Operations
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Amazon Moving Forward

Likeliness to Recommend

9 /10

What differentiates Amazon ElastiCache from other similar products?

mazon ElastiCache allows for easy scaling of cache capacity up or down, as needed, to accommodate changes in application traffic. Amazon ElastiCache is a cost-effective solution as it allows users to pay only for the cache capacity they use, with no upfront costs or long-term commitments.

What is your favorite aspect of this product?

Amazon ElastiCache provides an easy-to-use management console and a command-line interface that allows for easy management of cache clusters and nodes.

What do you dislike most about this product?

Amazon ElastiCache may have certain limitations or features that some users might find challenging to work with. Some users have reported that the cost of using the service can be high, particularly for high-memory cache nodes. Additionally, some users have found the service's documentation and learning resources to be difficult to navigate or not as comprehensive as they would like.

What recommendations would you give to someone considering this product?

Amazon ElastiCache provides a wide range of learning resources, including tutorials and documentation. Take the time to learn how to use the service effectively and how to optimize the cache for your specific use-case.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

How We Deliver

Events

Amazon ElastiCache

What is Amazon ElastiCache?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

Amazon ElastiCache Ratings

93 Likeliness to Recommend

1 Since last award

90 Plan to Renew

10 Since last award

80 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Amazon ElastiCache?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Management Console Visual tools that provides information and management of/on the replication performance, status and errors.

Verification and Audits Compare test, verify and reconcile replication results for accuracy and in support of auditing.

Source Updates Supports 2-way replication between sources and targets.

Encryption Protects data in-transit from the sources and also to the target environment.

Continuous Data Protection Changed data is replicated continuously and maintained in a journal, allowing an application to be consistently restored and audited.

Integration with Cloud Storage Supports cloud storage vendors like Amazon, Azure, Google, Snowflake, Oracle as targets for replication.

Data Customization Provides full control over what types of data and sources are being backed up.

Merge Replication Support Synchronize bi-directionally between multiple targets and multiple sources.

Scheduling Has the ability to schedule replication at desired times if not real-time.

Integration With Storage Arrays Supports on-premises storage vendors like SQL Server, DB2, HP, Vertica, Teradata, EMC as targets for replication.

Real Time Migration The solution can move data to databases in real time, which allows for continual updates of the data. (e.g. Change Data Capture)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Amazon ElastiCache Reviews

Michael N.

Amazon Moving Forward

Likeliness to Recommend

Pros

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1
Since last award

10
Since last award

2
Since last award

Feature Ratings

Management Console

Verification and Audits

Source Updates

Encryption

Continuous Data Protection

Integration with Cloud Storage

Data Customization

Merge Replication Support

Scheduling

Integration With Storage Arrays

Real Time Migration

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Breadth of Features